Testimonials 2019

Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.

Accessible Shower Installation – December 2019

Dear Nightingale Bathrooms

My wife and I would like you to know how delighted we are with the installation Nightingales carried out at our home last month when our old bathroom was converted into a brilliant new shower room.

A reminder about the job:- the entire bathroom was stripped out, the bath, toilet and washbasin being removed as was all the tiling on the walls and ceiling before the walls were panelled and the ceiling plastered and painted, then a shower unit, vanity unit, toilet, heated towel rail and overhead lighting were installed along with new flooring. This installation was quite an involved job requiring considerable changes to the existing plumbing and heating systems. All the products recommended and supplied by you have proved ideal.

The work was carried out by your fitter, Steve, who really did do your company credit. We found Steve to be a truly skilled worker in many fields as well as being an extremely pleasant and considerate man, one you would not hesitate to welcome back into your home. He kept us informed as to what he would be doing work-wise and always made sure that he would not be disturbing us in the process. He also consulted us to ensure that what he was about to do had our approval. Steve alway arrived at the promised time and got stuck into the job immediately, working, it seemed, non-stop throughout the working day.

As so often happens during a job like he was engaged in, from time to time an unanticipated snag might arise. There were only a few in our case but when this did happen he would let us know, explain the situation and quickly figure out and implement a solution – what more could one ask?

Of course, we are not likely to be contemplating having a new shower room installation any time soon but if we were we would certainly be inviting Nightingales to take on the job and we would definitely be asking that they sent Steve to carry out the work.

Thanks again Nightingales and please pass on our congratulations and thanks to Steve.

Kindest regards

Mr C, in Maidstone, Kent

Our customer also wrote:

Everything from initial survey went as promised right through to completion. The finished job was all that we could wish for. Staff were competent and friendly. The few queries we raised were dealt with efficiently and to our satisfaction.

Thank you – Nightingales

Well done!!

Walk-in Shower – November 2019

Dear Karen

We were extremely satisfied with the work carried out by your fitter, Steve.

On arrival he protected the access area floors, and discussed his programme of work. We had an issue with intermittent unpleasant odour so once the old bathroom was removed the problem became obvious, to Steve. After explaining the solution he arranged for additional materials and costings and carried out the work including the fixings for an additional radiator, which was a real bonus!

Steve updated us throughout the process, talked us through any decisions that needed to be made, was as unobtrusive and tidy as possible.

Generally he was a pleasure to have as a fitter in the house and we would happily recommend him and Nightingale Bathrooms to anybody.

Yours sincerely

Mr & Mrs L, in Maidstone, Kent

Level Access Shower – October 2019

Dear Karen

Tom was an excellent fitter, we couldn’t have asked for better. He was an extremely nice man to have in our house.

Kind regards

Mr & Mrs B, in Ditton, Kent

Raised Height WC – October 2019

Dear Karen

We both felt we had to write to express our thanks to you all and especially Tom for the professional and efficient way you handled the restoration of our downstairs toilet.

From start to finish we had no problems and after the previous work Tom undertook for us when he replaced our bathroom with a new shower, toilet and washbasin, replacing the ceiling and lights, we had no worries about Tom coming in to work for us again.

It was a pleasure to see his thorough work once again developing into a beautiful room and appreciated the careful way he tackled the herringbone flooring.

Many thanks once again

Mr & Mrs O, in Cliffe Woods, Rochester

Bathroom Adaptation – October 2019

Hi Lily

The work performed is brilliant and Paul was excellent. Please thank him for us.

And thanks to you for your support and understanding in getting this work done. It is not an over exaggeration that you guys have changed my parents lives with this installation. My Mum is now capable to assist my Dad in bathing and we thank you very much.

Have a great weekend

Mr A, in Herne Bay, Kent

Walk-in Shower Installation – September 2019

Dear Karen

We are returning your questionnaire as requested. We would like to take this opportunity of confirming how pleased we are with our new shower. The work was carried out by Tom, our fitter with skill efficiently and courteously and made the transition easy and stress free.

The electician also carried out his part efficiently.

We would certainly recommend your company in the future.

Yours sincerely

Mr & Mrs L, in Gillingham, Kent

Wet Room Installation – September 2019

To whom it may concern.

Your fitter, Tony, recently installed our new wet room and the result was superb. He was here for ten days and he was a pleasure to have in the house.

Tony arrived at 8.15 every morning and then worked non-stop apart from a (very) short break for lunch. We almost had to force the occasional cup of tea on him!

On day one he covered all floor surfaces with protective sheeting and from there on he ensured that there was always obstacle-free access to all other rooms. Before he left each day he hoovered all round and left the site completely tidy.

We would not hesitate to recommend Tony to any of your customers.

Best regards

Mr & Mrs K, in Maidstone, Kent

Walk-in Shower Installation – September 2019

Dear Sirs

This is to report that we were very pleased with the fitter (sorry we didn’t get his name!) who recently installed a new cabinet to our shower.

He was polite, helpful and efficient and my wife said she liked his smile!

Should we need more work done by you we would be happy to have him again.

Yours faithfully

Mr D, Sevenoaks, Kent

Shower Screen – September 2019

To whom it may concern.

I would like to write and compliment your firm for the work carried out by Steve.

He was methodical and very professional and it shows in the work that was carried out.

He was polite and very confident in his work which was to a very high standard.

Yours sincerely

Mrs P, in Borough Green, Kent

Our customer also added:

The original installation in 2017 was perfect and equally the alteration to the shower room was excellent. Really pleased.

Accessible Shower – August 2019

A note of thanks.

My son Trevor and I are very pleased that we chose Nightingale Bathrooms to install our walk-in shower.

From start to end everything was handled very well.

We are very pleased with the installation, which was carried out in a professional way. We feel the fitter (Tony), did an excellent job, never wasting time, and keeping us informed.

Well done Nightingale Bathrooms, thank you.

Mr T, in Gillingham, Kent

Walk-in Shower – August 2019

Letter of recommendation.

I am happy to recommend Paul, who fitted my bathroom last week. He was always considerate, sensitive and helpful beyond the call of duty.

I am delighted with the finished product.

Ms W, in Tonbridge, Kent

Accessible Shower – August 2019

We are absolutely delighted with our new bathroom. We had good help and advice from Neil, the surveyor, prior to ordering and it really does have the WOW factor.

Steve the fitter was excellent in all areas. His attention to detail and the cleanliness and tidiness of his work could not be faulted. He was friendly and pleasant at all times and a pleasure to have working in the house.

My new bathroom has been much admired by both family and friends. Once again thank you Nightingale Bathrooms!

Mrs B, in Chatham, Kent

Easy Access Shower – August 2019

Dear Karen

Please excuse the tardiness of this letter in response to yours of 25th July 2019 and please find enclosed your questionnaire, concerning our shower installation, which is completed and enclosed herewith.

We would like to confirm that the work carried out by our installer, Paul, was undertaken with the utmost skill and attention to detail that we could possibly hope for.

If, at any time such as lunch breaks or pre-arranged time off, we were advised well in advance and were accepting of this as being part of normal life.

We were kept fully up-to-date on all installations and any queries we had were answered readily and knowledgeably and Paul worked at an astonishing rate to exacting standards.

We believe that Paul is a tremendous asset to your company and we rate him very highly.

Yours sincerely

Mr & Mrs B, in Paddock Wood, Kent

Our customer also added:

Our installer Paul, was probably one of the top five persons we have ever had working for us and we would definitely recommend him most strongly.

Cloak Room Installation – July 2019

Dear Madam

We are very happy with the work done to our cloakroom, the tiling, electrics, plumbing, etc. The result was exactly as we hoped, and had been promised.

We would like to commend your fitter, Tony. He worked extremely hard and was always polite, helpful and efficient. He explained what was happening as the work proceeded, keeping us fully informed of progress. He is a credit to your company.

All the necessary equipment was delivered on time, the rubbish was all removed and the work area was left in immaculate condition. In addition, the cloakroom looks very attractive. Many thanks.

Yours faithfully

Mr B, in Tonbridge, Kent

Raised Height WC – June 2019

Dear Mrs Burton

This is to thank you and all the team at Nightingale Bathrooms for the prompt completion of the installation and for your efficient service from start to finish. Thank you for your letter of the 14th June with completion of the paperwork.

May I send my many thanks again to the fitter Paul for his diligent work and the polite and courteous way he worked all day.

Wishing you all the very best

Dr J, in Rochester, Kent

Level Access Shower – June 2019

Dear Sirs

Thank you for your letter on 21st June 2019 relating to the recent installation of my level access shower. I am delighted to be able to confirm that the installation was performed entirely to specification, professionally, courteously, on time, with minimal disruption and in a manner which cannot be faulted.

I send sincere thanks to your fitter and have no hesitation in recommending both him and your company.

I am happy for you to share this recommendation as part of your corporate marketing should you so wish.

Yours sincerely

Mrs W, in Ashford, Kent

Walk-in Shower – June 2019

Dear Nightingale Bathrooms

I thought I would write to thank you very much for the excellent job carried out at my mother’s bungalow last week.

We were very impressed by your business, the staff spoken to over the phone when we started to make enquiries and those that visited us.

I’m sorry I don’t have the gentleman’s name with me now, who came out to measure up and plan the new bathroom but we were very impressed by his experience and knowledge.

And Paul who fitted the bathroom was so efficient and organised, and worked so hard to finish the work in five days.

For both, the way that they dealt with my mother was very caring.

The new bathroom is beautiful and very comfortable.

Thank you

Ms F, in Sittingbourne, Kent

Accessible Shower – June 2019

To all at Nightingale Bathrooms

I should like to express my thanks to all at Nightingale Bathrooms for the professional but friendly way my order was handled throughout.

Especially I should like to mention Paul, my fitter, who worked tirelessly and made a first class job of the installation. I am very pleased with the end result.

Yours sincerely

Mr H, in Sittingbourne, Kent

Level Access Shower – May 2019

Dear Sirs

Just a line to let you know how pleased we are with our shower room installation.

Everything was carried out in a very efficient and friendly manner both by your office staff Lily and Karen, Surveyor Neil ( Mr Fixit) and fitter Tony who worked extremely hard meeting all our requirements.

This was the second installation that Nightingales have done for me as they also did my mother’s disabled shower, both to the same high standard.

I would not hesitate to recommend Nightingales to anybody requiring similar works and would certainly use them again on any future works we might need.

Yours faithfully

Mr & Mrs A, in Aylesford, Kent

Accessible Shower – May 2019

Dear Nightingale Bathrooms

In response to your correspondence may we take this opportunity to express our appreciation of the conduct of your work team, the professionalism and overall quality of workmanship in our bathroom fitting.

We will have no hesitation in recommending your company and Tom to any potential new customers.

Thank you for your services.

Mr & Mrs R, in Gravesend, Kent

Walk-in Bath and WC Room – May 2019

To whom it may concern

My two installations were achieved most expertly.

Tom works to a very high standard, and was pleasant and helpful throughout.

I am delighted with the result.

Yours sincerely

Mrs H, in Meopham, Kent

Accessible Shower – May 2019

Dear Nightingale

My recent bathroom replacement was handled by your engineer Tony.

I would like to say how impressed I was by his profiency, efficiency and his general attention to detail. He was also most courteous and friendly, it was a pleasure to have him here working on my new bathroom.

The final effect is excellent and I have had many compliments on the way it now looks.

Once again my thanks to Tony and yourselves.

Yours sincerely

Mr L, in Tonbridge, Kent

Level Access Shower – April 2019

To Nightingale Bathrooms

I would like to take this opportunity to express my thanks, first of all to your administration staff for their professionalism in organising my installation.

Secondly to Paul our fitter, who came to us on time each day and carried out an extremely good looking shower installaion with the minimum of mess and disruption. We are very pleased with the result.

Many thanks to you all!!

Mr A, in Ashford, Kent

Accessible Shower – April 2019

This is to state that the fitter who carried out our bathroom installation, Paul, was polite, courteous and answered all our questions as they arose.

We are very pleased with the work he carried out.

Mr E, in Maidstone, Kent

PS. He is certainly a good representative for your company.

Mobility Shower – March 2019

Dear Sirs

I am just writing to say how pleased we are with the shower unit.

Everything went smoothly with the installation, and the area was left clean and tidy with no mess.

Your help and advice is much appreciated.

With many thanks

Mr R, in Broadstairs, Kent

Disabled Shower Installation – March 2019

Dear Nightingale Bathrooms

We were very pleased with the work done to refurbish our cloakroom and shower unit.

Tom, the installer, performed his job very professionally and it was a pleasure to have him do it.

Our thanks to Neil who masterminded the installation.

Well done Nightingale Bathrooms.

Your sincerely

Mr & Mrs D, in Tonbridge, Kent

The customer also wrote:

We were impressed by Neils professional grasp of the installation, suggestions and although his quotation worked out more expensive than two other quotes, the idea of one installer seemed to be more suitable. A big ‘well done’ to Tom for his diligence. He ought to get something done about his cough!!

Disabled Bathroom – March 2019

Just like to say what a 1st class job Paul the fitter has done, his customer service was superb. Thanks to him the shower was up and running by the end of Friday. Your company deserves to continue to do well with the excellent service you give.

Thank you

Mr B, in Canterbury, Kent

Easy Access Bathroom – March 2019

Dear Nightingale Bathrooms

The fitter who installed my new bathroom in my home was Steve. He always arrived on time, was a friendly, sociable man and very helpful. He was very tidy in his work and considerate to my needs, always ensuring that nothing was ever left around to cause me to trip over. He always tidied and hoovered every day when he had finished.

With all this in mind I would very much recommend Steve as an excellent efficient fitter.

Your sincerely

Mr B, in East Malling, Kent

Accessible Shower – March 2019

Dear Sirs

I wish to put on record how pleased I am with my recent bathroom/shower installed by Barry. His work was carried out in a very methodical, clean and tidy manner. I found him a very polite and considerate person and, to me more important than anything else, I felt very comfortable having him in my flat.

Thank you

Mrs B, in Stanford Le Hope, Essex

Level Access Shower – February 2019

Dear Madam

We are very happy with the work done to our bathroom, the installation of the level access shower and the resulting tiling, electrics and other works. The result was exactly as we hoped, and had been promised.

In particular we would like to commend your fitter, Steve. He worked extremely hard and was always polite, helpful and efficient. He explained what was happening as the work proceeded, keeping us fully informed of progress. He is a credit to your company.

All the necessary equipment was delivered on time, the rubbish was all removed and the work area was left in immaculate condition. In addition, the bathroom as well as being accessible, looks very attractive. Many thanks.

Yours faithfully

Mr B, in Tonbridge, Kent

Accessible Shower – February 2019

Dear Sir/Madam

When Paul arrived I knew straight away that I could go out and know that everything was safe, he was a very efficient worker, he got stuck into the work with no problems, he explained all the aspects of the shower and where everything was going. I am so pleased with the work, I showed one of my neighbours who was shocked at the neatness of the shower and the wall covering.

I will certainly recommend yourselves to my neighbours and friends.

I had my first shower on the Friday evening and it was really great, I didn’t want to get out, I am so pleased with it.

I can’t remember the name of the electrician, it could have been Graham, he was very efficient and neat with his work.

I am really pleased and a big thank you to all concerned with the installation.

Yours faithfully

Mr C, in Hythe, Kent

Mobility Shower Installation – February 2019

Dear Karen

As I said in a previous email, we were very happy to have Steve in our home to fit our new shower room. He carried out the work very efficiently, was clean and tidy and although he had his radio on it was not intrusive. He was very friendly and very apologetic when the work had to be delayed by a week because the aqua boards were not up to standard, although we realised that this was not his fault.

We would like to place on record how very pleased we are with Steves workmanship and the finish that he has achieved.

Yours sincerely

Mrs E, in Crowborough, East Sussex

Level Access Shower – January 2019

Paul the fitter was a delight to have in our home. His work was clean, tidy and efficient, without disruption. Nothing was too much trouble. The whole unit has transformed the look of the bedroom where it is in situ. The quality of the products are excellent.

Thank you so much to all at Nightingales!

Mr & Mrs U, in Shadoxhurst, Kent

Walk-in Shower Room Installation – January 2019

Would like you to know how pleased I am with my shower room.

Tom the fitter was a lovely guy. He kept my place clean. He respected my home.

Thank you

Mrs R, in Sittingbourne, Kent

Disabled Bathroom – January 2019

Dear Nightingales

I am very grateful to be able to extend our sincere thanks for the work you have done. My wife is extremely pleased with the low level shower and the replacement toilets.

We picked your company from the Town Crier and requested an estimate. Your planner was very thorough, patient and polite. All our queries were answered sincerely and honestly. Our needs were addressed and modified with aplomb. We were so impressed we did not see the need to seek further estimates.

Your installer, Tom, was pleasant and friendly. The work was carried out in a controlled manner and we were informed of progress daily. The job entailed some serious removal of tiles and a false wall. This was done with the minimum of disruption and followed by a daily clean. We agreed to a slight modification to the plan, which made life easier for the both of us. Tom worked hard and continuously for the seven plus hours a day he was with us. The finished article exceeds our expectations. Tom did what was expected of a high quality installation and daily went the extra mile. I would have no hesitation in recommending your company to any prospective clients.


Mr B, in Paddock Wood, Kent

Walk-in Shower – January 2019

We are totally satisfied with the shower room refurbishment. Paul was proficient and courteous. Also price wise Nightingales were much better value than a nationally advertised mobility shower/bathroom installer from whom we had a quote.

Mrs B, in Cuxton, Rochester, Kent