Testimonials 2018

Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.

Walk-in Shower – December 2018

Our shower installation went smoothly once the installers were able to work on it, having recently moved into the flat, the bathroom really needed replacing. We were pleased with the fitters, they were punctual, polite and helpful, this included other residents also.

The installation was carried out in the time estimated and everything was clean and tidy as they left. We had never had anything done like this before so it was just instinct and the fact I rather trust in the little free paper we have. We would recommend Nightingales to family and friends.

Mrs J, in Sevenoaks, Kent

Mobility Shower Installation – December 2018

Dear Karen

We are really pleased with our complete new shower and bathroom.

Tony our fitter was so accommodating in every aspect of his work.

When he came upon a problem he solved it straight away, such as the ceiling coming down which wasn’t planned, next day there was a new ceiling up. Then the bath came damaged and he had to get a replacement, no problem. Nothing was too much trouble for him.

He was very clean and tidy hoovering every day before he left. Tony did an excellent job and we would highly recommend him to anybody thinking of having a new bathroom installed.

Also he finished the job one day earlier than expected even after all the problems he came across. We can’t praise his workmanship enough, excellent.

Yours sincerely

Mrs D, in Tonbridge, Kent

Accessible Shower – November 2018

We would like to commend Steve our excellent fitter, for the care and consideration afforded to my husband and myself.

He has made an excellent job of my shower, his workmanship is excellent, a job very well done.

Thank you Steve

Yours most sincerely

Mr & Mrs O, in Folkestone

Disabled Shower Installation – November 2018

We recently had works done at the above address, and our fitter was Tom.

He was scheduled to be here for 10 to 14 days, but because of various difficulties, it took longer. However, Tom tackled every unexpected obstacle efficiently and each evening left the house looking very tidy. It was a great pleasure to have him here, and on a couple of occasions we had no problem in leaving him while we had to attend a couple of appointments.

He was extremely courteous, and his attention to detail was of the highest quality. We would recommend him and his work to everyone.

And we also enjoyed his company!


Mr & Mrs B, in Sevenoaks, Kent

Accessible Shower – November 2018

Dear Sir

I would just like to say that I was really impressed with your fitter Steve. He worked very hard, was very clean and tidied up each evening. He was very polite. I would recommend him to anybody.

Mrs C, in Tonbridge, Kent

Level Access Shower – November 2018

Dear Karen

Please find enclosed our completed satisfaction survey, you will note that we were very pleased indeed.

Our fitter, Paul was excellent and on top of his careful workmanship he also provided sensible solutions to all the problems that came with working on an old building and its unique plumbing problems. The outcome exceeded our expectations and we are now putting our new room to daily use.

My thanks also to you and the team for keeping everything on track.

Yours sincerely

Mr B, in Ashford, Kent

Accessible Shower – November 2018

Re – installation of the above.

Please allow me to say how pleased I am with the installation, particularly in respect of Tony whose workmanship was of the very highest standard, his pleasant disposition made it a pleasure to have him working here in spite of the disruption caused during the installation. As we live in a flat with limited space, Tony always did his best to alleviate any problem it might cause.

Thank you for sending him again to carry out the installation.

Mr H, in Ashford, Kent

Level Access Shower – October 2018

Dear Karen

As requested I write to tell of my experience of the work changing my bathroom. I had a bath taken out, and a shower unit put in. Tom was the fitter, he rang me the day before to tell me approximately what time he would be with me, and of course, he introduced himself. I was very impressed with this, as when you’re living alone and elderly, it is reassuring to know who’s coming.

Tom was a very pleasant and friendly man, and very tidy. He did an excellent job and finished in the time I was told, even though I had floor tiles added to the job. I feel he went ‘the extra mile’, he explained and queried things as he went along, plus pushing the hoover through at the end of each day. Thank you Tom.

On the Monday Steve came to do the wiring and replaced the light fitting. Again, he was very polite and pleasant, he got on with the work and tidied up after himself, all done in just over an hour. Thank you Steve.

I would recommend your firm anytime, for the ‘workmen’ and the standard of the ‘unit’. I am thrilled with it – my life is much easier now. Thank you Nightingales.

Yours sincerely

Mrs F, in Maidstone, Kent

PS. The young ladies in the showroom were also very helpful and polite. Thank you.
Neil was excellent representing your firm, he was very confident explaining what could be done and very professional, and he was right – it all worked well.

Accessible Shower – August 2018

Dear Sir/Madam

I would like to say that I was pleased with the work of Steve (The Fitter), he was punctual from day one, kept myself informed of progress, and any problems that arose.

From the start, the area was kept clean and tidy at all times, and care was taken to ensure my carpets were protected. All in all a polite fitter who got on with the job.

And should I, in the future need your services (Nightingale Bathrooms) I would be in touch, and would recommend you if asked.

Yours sincerely

Mr M, in Gravesend, Kent

Replacement Wet Floor – August 2018

Dear Karen

I am writing to express how pleased we are with our new wet room. We have nothing but praise and gratitude for the excellent job our fitter Tony did for us. He was prompt with excellent time keeping, very clean in his working practices. All our questions were answered and explanations for his work when requested. His pride in his work was obvious and resulted in an excellent job.

Well done Tony!


Mr & Mrs R, in West Malling, Kent

Level Access Shower – August 2018

Dear Sirs

I would like to commend your fitter Steve for his work on the shower, and the way everything was kept clean and tidy. We are so pleased with it.

Yours faithfully

Mrs H, in Snodland, Kent

Walk-in Bath Installation – August 2018

Dear Sirs

We are writing to express how pleased we are with our new bathroom and the way in which the work was undertaken, with minimal disruption. The finished job was entirely to our satisfaction and we are very pleased with the end result. Many thanks to both Neil and Tony for their excellent design and workmanship, we would not hesitate to recommend Nightingale Bathrooms.

Yours faithfully

Mr & Mrs O, in Sheerness, Kent

Wet Room – July 2018

Dear Karen

Following your communication of 30th July, I am returning your questionnaire duly completed. I would confirm the Which Trusted Traders feedback form has been completed and posted.

May I say it has been a pleasure to deal with Nightingales from the initial enquiry stage through to completion of the project. Tony who carried out all the work, bar the electrics, is a credit to you. We found him extremely helpful, very thorough and professional in all that he did. I would have no hesitation in recommending Nightingale Bathrooms to any family or friends who were considering revamping their bathrooms.

Kind regards

Mr C, in Maidstone, Kent

Wet Room Installation – July 2018

To whom it may concern

I would like to express my appreciation of Tom’s manner throughout the installation.

He was pleasant, helpful and also very professional in the work he had to do under hot conditions in my shower room!

I am very pleased with the end result, I could not recommend Tom’s part in it more hightly.

Mrs H, in Meopham, Gravesend

Wet Room – June 2018

Dear Nightingale Bathrooms

I just want to say how thrilled I am not only with the final wet room but with the service I received every step of the way.

The installer Tom was delightful, polite and helpful at all times. The work was completed on time and I would recommend both Tom and Nightingale Bathrooms to anyone considering a wet room.

Many thanks

Mrs M, in Sevenoaks, Kent

Level Access Shower Installation – May 2018

Nightingale Bathrooms

The workmanship is excellent and this is all due to the installer Paul. Any questions we asked he was polite with his answers.

We recommend him to anyone who requires this type of work.


Mr & Mrs B, in Chatham, Kent

Level Access Shower – May 2018

To Whom It May Concern Paul – Installer for Nightingale Bathrooms I wish to commend Paul for his installation of a level access shower bathroom at my home address from 16 to 23 April 2018. The work entailed complete removal of original fixtures and fittings, including flooring. This, he accomplished single-handed and continued most skilfully to fit out and craft a new shower cubicle, combined basin and lavatory vanity unit, additional furniture, wall panels and tile flooring exactly to our requirements and work schedule agreed with Nightingale Bathrooms. Paul is a most talented technician, who I have no  hesitation recommending for his ability to tackle all manner of household modernisation assignments, be they plumbing, electrical or skills requiring innovative craftsmanship, which he possesses in abundance. We could not have asked for a more professionally executed bathroom installation by a most capable, pleasant and courteous person. Mr M, in Ashford, Kent

Accessible Bathroom – April 2018

Very friendly, helpful fitter. Cleared up very well at the end of each day. It was nice to have the same person doing all the work. Please give our thanks to the fitter for doing a wonderful job. We are very pleased with the bathroom!

Mrs R, in Cranbrook, Kent

Wet room Installation – April 2018

Hi Lily

I have written the following review.

‘I needed a wet room rather urgently, owing to my medical condition. I contacted Nightingales, who carried out a comprehensive survey. Neil utilised the space available, allowing room to manoeuvre my wheelchair. His advice took everything into consideration.

The plan and quote was sent to me via email. Upon agreeing the installation, I was given a start date of about seven to eight weeks. I needed the work completed urgently, owing to personal circumstances.

Luckily, Nightingales were able to start by the time I needed them to. I was informed by their office of the start date.

On the day, the installer turned up on the exact time given. Tony was punctual every day. He was very polite, tidy and very helpful.

It took a total of eleven working days to complete, since he did not work weekends. Tony always left my house in a very clean and tidy state, every single day.

All the materials were delivered to my house by Tony, prior to commencing the works, so that there were no interruptions.

The completed wet room looks very smart. The work is fully guaranteed. The parts are guaranteed too.

The communication from the company, and the installer, was very good.

All in all, a very professional installation.

I would recommend Nightingales to anyone wishing to have any building works done.’

Mr B, in Gravesend, Kent

Level Access Shower Adaptation – April 2018

Dear Sirs In response to your letter dated 30th April 2018, I am pleased to return your questionnaire duly completed. I also wish to state that your fitter Steve worked diligently and thoroughly. He cleared up each day before leaving and worked to a very high standard. I have absolutely no complaints – only praise! Yours sincerely Mrs T, in Coxheath, Kent

En-suite Adaptation – March 2018

Dear Mark and staff at Nightingale Bathrooms

We are delighted with our up-graded en-suite bathroom completed today by Steve.

The upgrade is really marvellous and well designed for us older folk! The work was carried out with professionalism and skill, with the minimum of disruption to us. We were pleased to be consulted by Steve as he progressed and suggested minor alterations that will certainly help us as the years go by. It was great to have such a professional guy working on our project. We were impressed with the way he finished tasks at the end of the working day, always leaving the area he worked in tidy and clean. At completion the bedroom and en-suite were sparkling clean and hoovered.

Your design for us was exactly what we needed and we are pleased to recommend you and Nightingale Bathrooms for your professionalism, support and caring manner in which you have carried out improvements – and at a substantially reduced price to other local bathroom dealers.

Thank you all for your support of us during the process of planning and designing our beautiful re-designed en-suite.

All good wishes to you at Nightingale Bathrooms.


Mr & Mrs K in Kings Hill, West Malling, Kent

Bathroom Installation – March 2018

To Nightingale Bathrooms

We would like to thank the fitters Steve and Ross for the excellent job on fitting our new bath, helpful and professional from beginning to end, which indeed has been the whole experience with your Company. We will certainly recommend you to others.

Best wishes

Mrs C in Maidstone, Kent

Accessible Shower – March 2018

To whom it may concern

I am writing to thank you for the recent installation of my low level shower unit at my home.

I would more importantly like you to pass on my thanks to the excellent fitter, Paul who carried out the work. He proved to be extremely knowledgeable and experienced who carried out the installation beyond my expectations. He ensured that there was minimal disruption and that all associated rubbish and mess was removed as the work progressed.

Even when the weather was against him I was informed of the delay by the office staff and he arrived when conditions were not ideal. I am extremely pleased with the outcome and thankful that I selected Nightingale Bathrooms to carry out the work.

I would not hesitate in recommending Nightingales to family or friends if the occasion occurred.

Once again thank you for a job extremely well done.

Yours sincerely

Mrs S in New Romney, Kent

Level Access Shower Adaptation – February 2018

Dear Sir

I am writing to say how pleased we were with Tony who fitted our bathroom. He worked very hard, completed the job quickly and to a very high standard, clearing up after he had finished to a very much appreciated standard.

Yours faithfully

Mr B in Tunbridge Wells, Kent

Accessible Shower – February 2018

Nightingale Bathrooms – Letter of recommendation

The fitter who installed our bathroom was Tom and he did an exemplary job, being unfailingly prompt, courteous and helpful. His work was of the highest quality and I would recommend him unhesitatingly.

Dr M in Tonbridge, Kent

Level Access Shower Installation – February 2018

Dear Sir

We must thank you for being so helpful and considerate for arranging our ‘Bathroom Conversion’. It looks great. We couldn’t have had a better fitter than Paul.

Yours faithfully

Mr & Mrs M in Hythe, Kent

Accessible Shower – February 2018

Dear Charlotte

My wife and I would just like to say how much we appreciated your bathroom fitter Paul. We found him to be courteous, a good time keeper and an extremely clean and tidy worker, a pleasure to have in the house. We were happy to leave him in our house while we went out to do daily shopping and keeping various appointments. If the rest of your fitters are as good you have a great work force.

Yours sincerely

Mr J in Canterbury, Kent

Level Access Bathroom Adaptation – February 2018


Dear Charlotte

My husband and I were very pleased with the way our shower unit was installed and looks very nice and is easy to use. Steve and Ross who installed it were very good. They were quick and polite, they also cleared up all their mess. All in all they had a lot of running up and down stairs as we live in a town house. We were pleased with their work and would recommend them to anyone.

Yours sincerely

Mrs B in Ashford, Kent

Level Access Shower – January 2018

Tony was very hardworking and didn’t stop throughout the day. He was extremely tidy and polite. I couldn’t fault his attitude and work and would highly recommend him.

Mrs C in Sevenoaks, Kent

Accessible Shower Installation – January 2018

Dear Sir/Madam

Please forgive my delay in writing to you regarding the above contract, but I had to be sure that I said what I meant.

Both my partner and I are over the moon with the finished result. It far surpasses what we had hoped for. Tony, your installer, was outstanding in his workmanship, although we live in a flat and he had to penetrate concrete we hardly knew that he was there, and his attention to detail was superb. Your office staff were also of the highest standard, always courteous and helpful.

We will have no hesitation in recommending your company in the future.

Yours faithfully

Mr H in Ashford, Kent

Our customer also wrote “Thank you. It has been a pleasure doing business with you. Your fame has now spread to Poland. Tony was first class.”

Level Access Shower – January 2018

To who it may concern.

“Super Dooper” professional installation of wet room.

Thank you Paul for installing our wet room. Your workmanship is truly remarkable. The physical hard work you put in removing the original tiled flooring and installation of drain in the hard concrete floor was second to none.

We are more than satisfied with the end result of our wet room and would not hesitate to recommend your work to anyone.


Mr H & Mrs F in Lydd, Romney Marsh