Testimonials 2023

Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.

Raised Height WC Installation – September 2023

Dear Sirs

Just to let you know that we are very happy with our recent installation of a raised toilet and new shower fitting.

The work was carried out expertly by Steve and we were impressed with the result.

Yours faithfully

Mrs B, in Whitstable, Kent

Shower Room – August 2023

From my first visit to your showroom and throughout the process, Lily and latterly Kate, could not have been more professional, knowledgeable and efficient! And then Keith!….Fantastic! He pulled it all together installing confidence on all his visits never being condescending, very patient and informative. And Simon put it all together. So knowledgeable, reassuring and attention to detail was second to none, calm and friendly through every eventuality.

Thank you all!

Ms H, in Snodland, Kent

Ensuite and Bathroom Installation – August 2023

We are very happy with the new installation of our main bathroom and our ensuite bathroom by Nightingale Bathrooms.

The office staff were always most helpful and efficient. Thank you Lily and Kate.

Keith, the surveyor, was supportive and guided us in the choice of the fittings for the bathrooms. His help was very much appreciated.

Simon, the installer, did a wonderful job. We were impressed by his professionalism, hard work and constant attention to detail. Simon kept us informed at each stage of the fitting process.

Mr & Mrs M, in Marden, Tonbridge

Easy Access Shower – July 2023

Dear Kate

Thank you all for a successful installation of our bathroom.

Steve was a marvel, no problem was a problem to him – our 1970s house certainly gave him something to think about and solve.

His work ethic and skills were excellent, very sociable and informative two weeks.

He was a neat, tidy worker and left no debris, reliable time keeper.

The finished article suits us very well.


Mr & Mrs W, in Hoo, Rochester

PS The wall cladding and clean line cupboard make our small bathroom seem more spacious and bright.

Walk-in Shower – July 2023

Dear Sirs

The fitter, Paul, worked diligently the whole time on installing the shower room. Paul was not only methodical and clean and tidy; his work was to a very high standard. All the tools were kept well away from everyone’s path, so that no one tripped over. Paul listened to what was said to him and to any questions asked. Paul was very obliging and nothing was too much trouble for him. Paul was polite and calm the entire time he worked in the shower room, there was no swearing or foul language. I would not hesitate in recommending Paul.

Yours faithfully

Miss P, in Birchington, Kent

Shower Room Installations – July 2023

Dear Sirs

Well done Nightingale Bathrooms – you recently upgraded both of our bathrooms and they look amazing. We were a little disappointed at first that we had to wait for such a long lead time before the work could be started but it was worth the wait. The project from start to finish was well managed; the fitter Steve was hard working and diligent making sure we understood what he was doing and what the options were if issues arose. We always felt that he had listened and taken note of any issues we were concerned about and put them right where necessary. It is rare nowadays to find service quality from start to finish and we heartily recommend Nightingale Bathrooms and Steve in particular for making the transformation of our bathrooms possible and leaving a tidy and clean house at the end of the project.

Yours faithfully

Mr & Mrs V, in Whitstable, Kent

Wet Room/Bathroom Installation – June 2023

Dear Katie

I have just received a letter from you requesting feedback after having my new bathroom installed. We live in a world where feedback is always sort and I will be honest in saying that I usually just ignore such requests. However, as I was very impressed with the service I received from Nightingale Bathrooms, I thought I aught to respond to your request.

Keith, your technical surveyor, had the patience of a saint as I mulled over the different options available to me and not once showed any signs of despair as I changed my mind yet again.

Steve, your fitter, was prompt and polite and he was always meticulous in his workmanship. Steve was also great at keeping me involved, asking for my opinions on the height things should go etc and letting me kow what was going to happen next.

And Lily, just ensured everything went smootly and was always there, politely responding to my random emails.

The outcome is that I have a bathroom that I am very pleased with and believe it will evolve with the needs of the household.

Many thanks to the whole team

Kind regards

Mrs C, in Ashford, Kent

Level Access Shower – June 2023

Dear Kate

We would just like to say we were very impressed with the communications we received by all members of your staff. We would most definitely recommend your company to other people. Our fitter Simon was a joy to have working in the house, he took every care in making sure his work was of the highest standard.

So we would like to say a big thank you to Simon and you all at Nightingales for an excellent job well done.

Yours sincerely

M & Mrs E, in Tonbridge, Kent

Raised Height WC Installation – June 2023

Hi Nightingales

I am writing to express my thanks to Tony our fitter, who installed a higher WC for us.

I specifically asked for Tony to come back to fit our new WC, Tony was our original fitter, installing a complete walk-in bathroom for us a few years ago. Tony completed the install in just a few hours, he also hoovered and tidied as he went. You would never have known he had been here (apart from the new loo obviously!!).

Tony also went the extra mile as he replaced the mastic around our shower tray.

Thank you Tony.

Mrs O, in Larkfield, Kent

Shower Room Installation – June 2023

I am very pleased with the work done and Tony did a very good job, he left everywhere tidy, it was good to have a workman here who worked very hard every day.

I would recommend your company.

Mrs B, in Ashford, Kent

Low Bath Installation – June 2023

Tony was a very hardworking person, he did not stop all the time he was here. Wonderful job filling in the gap at end of bath, it was excellent. The whole job is fantastic.

Mrs M, in Gravesend, Kent

Shower Room Installation – June 2023

Dear sirs

Shower Room Installataion

I am absolutely delighted with the finished bathroom. Everything went without a hitch. Your fitter did a wonderful job in making a very drab and dated bathroom state of the art perfection.

Thank you so much and needless to say I will have no hesitation in recommending you.

Yours sincerely

Mrs Z, in Canterbury, Kent

Bathroom Installation – May 2023

Apologies for delay in returning this questionnaire which was overlooked. We were delighted with the very high quality work and professionalism throughout. Steve worked so hard and caused very little upset to the house. He was one of the best workmen we have known and we have moved house 10 times!! Thanks a lot.

PS And our new bathroom is great!!

Mrs E, in Rochester, Kent

Raised Height Bidet System – May 2023

Dear Sir or Madam

We have recently had a toilet/bidet fitted, supplied by Nightingale Bathrooms.

Paul the fitter was very punctual and easy to talk to and able to answer any queries we had. Would have completed in a day but found when he came to fit the toilet that the bidet part did not correspond with toilet. He assured us it would be resolved which it was and he duly completed the fit the following day. Making sure we had a functioning toilet for over night.

Highly recommend him.

Yours faithfully

Mrs V, in Herne Bay, Kent

Wet Room Installation – April 2023

We are absolutely delighted with the work done by Tony. We could not have imagined that a cupboard could be turned into such a beautiful shower room. We could not be more pleased. Many thanks Tony, you were brilliant.

Mr & Mrs S, in Bearsted, Maidstone

Shower Room Installation – February 2023

Fitters were courteous and friendly. They kept disruption to a minimum and kept me informed of progress throughout. They cleared their debris at the end of each days work. They deserver A+.

Mr G, in Rochester, Kent

Accesssible Shower Room – February 2023

I found Nightingale Bathrooms to be top class in all they did.

Could not be more pleased.

Mr H, in Canterbury, Kent

Wet Room Installation – January 2023

Dear Lily Tucker

Thank your for your letter of 14th February. I have completed your questionnaire, but would like to add the following.

I was a little dismayed by the length of the lead time; however this was more than made up for by the TOP CLASS professional job installing my wet room by Paul.

He went out of his way to minimize the disruption to the household during the period of work. He was most helpful with advice on placement of various fittings.

I am very much enjoying the use of my wet room.

Please will you pass on my grateful thanks to Paul for such an excellent job.

Yours sincerely

Mr W, in Ashford, Kent

Level Access Shower – January 2023

Dear Sir

The fitter who carried out our work was excellent. He was polite, friendly and carried out the work in a professional manner. The area was always left clean and tidy at the end of each day leaving the bathroom useable. I have nothing bad to say about him. I would recommend this fitter to anyone.

Yours faithfully

Mr B, in Rainham, Gillingham

Accessible Shower Installation – January 2023

We felt we were in good hands from the outset. The work was carried out to a high standard, in a considerate way and without delays. It was reassuring to be always kept in the picture regarding ongoing progress. Thank you!

Mrs W, in Tunbridge Wells, Kent