Testimonials 2020

Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.

Walk-in Bath – December 2020

Steve worked in my bungalow for two days to remove the bath and install a smaller walk-in bath/shower. He arrived each morning at the time he said he would, was pleasant and polite. He worked as tidily as possible and when he went home on the first day he left the room clean and tidy so it was available for use until the next morning. He made a very good job of laying the flooring and matching and fixing the tiles where the old bath had been.

I was very satisfied with the finished work and would recommend him to others for similar work.

Mrs W, in Maidstone, Kent

Wet Room Installation – December 2020

To Nightingale Bathrooms

Just wanted to say thank you to Steve, who fitted our new bathroom.

Despite feeling very apprehensive about the upheaval of having work done as we are both 80+ years, Steve made very little disruption to our lives.

He was courteous, respectful and made light work of the bathroom.

I would definitely recommend your company and in particular Steve as the fitter.

Mr P, in Sittingbourne, Kent

Walk-in Shower – December 2020

To Nightingale Bathrooms Ltd.

I wish to express my appreciation for the excellent work carried out by Tony, a member of your fitting team.

He exceeded my expectations in the work he carried out and was a pleasure to have, always keeping me up to date with the fitting and explaining what he was doing especially as my bungalow is not the easiest to work in due to its construction. My bathroom is now a pleasure to use. I have and will recommend him anytime, so please give him my sincere thanks.

Yours sincerely

Mrs I, in Hadlow, Kent

Accessible Shower Room – November 2020

Dear Lily

I am pleased with my new shower room designed and installed by your company, and am very happy to write a recommendation for the fitter, Tom.

He is a kind and friendly many who did his best to minimise the disruption to my house by clearing rubbish away quickly and vacuuming up dust at the end of each day.

He is obviously an expert in all aspects of his work, from plumbing to plastering, and I was impressed with the neat layout of the pipework and the finished shower room which is both functional and attractive.

I appreciate the company’s and Tom’s efforts to source all the materials needed at a time when everything is difficult.

Many thanks.

Yours sincerely

Mrs S, Eltham, Kent

Shower Room Installation – October 2020

I would like to express my thanks to the fitter who carried out the work of fitting a shower at my property. The shower room looks fantastic and the finishing details appear to have been carried out very well indeed.

I understand that the fitter was Tony, whose advice and action I found to be extremely helpful in overcoming certain concerns that I had in respect of the use of the shower.

I would be obliged if you would convey the thanks of both my wife and I to Tony for his workmanship and very helpful manner.

Yours faithfully

Mr S, in Tonbridge, Kent

Walk-in Shower – October 2020

We have recently had our bathroom renovated and a walk-in shower fitted. The work was carried out by Nightingale Bathrooms Ltd.

The standard of the workmanship was excellent.

We thought that the fitter, Tony, was brilliant. He had a lovely manner, was very polite, kept us informed about what he would be doing each day, arrived promptly and worked very hard, clearing up before he left on each occasion.

We are delighted with the result and will certainly recommend this company to anyone we know who may want such work carried out.

Mrs S, in Tonbridge, Kent

Wet Room – October 2020

I have to compliment Mark in employing such a good and efficient staff member as Tom.

Tom answered all my questions (daft at times) and worries without any trouble at all. He took care of all my floors and any dust that occurred. All rubbish was cleared from site as soon as work was finished.

I have recommended you to one of my friends who lives locally and given her one of your leaflets.

Many thanks

Mrs H in Greenhithe, Kent

Wet Room Installation – October 2020


The works are complete and we are very pleased with how it has turned out.

We would also like to say that it was a pleasure to have Tony working here. He got on with the job, came up with solutions to solve problems that arose and clearly knew what he was doing. We will miss his cheerful whistling but perhaps not some of the noise! He was also considerate in allowing us to move around the house and continue with our usual routine as far as possible. All that was much appreciated.

Content for you to pass this on to Tony and to any managers.


Mr S in Canterbury, Kent

Walk-in Shower Installation – October 2020

Dear Nightingale Bathrooms

We would like to thank you for our walk-in shower which you recently fitted. Also, a special thank you to Tom, our fitter, for all his help with a few problems that occurred with our bathroom.

He was a very good worker and considerate to my elderly mum.

Yours sincerely

Ms T in Sevenoaks, Kent

Level Entry Shower – September 2020

Dear Madam

I wish to express my appreciation of the recent shower room installation.

Your fitter, Paul, has done a superb job and the attention to detail is noteworthy.

The work was carried out most efficiently and did not impinge on our lifestyle.

With thanks.

Yours sincerely

Mr L in Whitstable, Kent

Ensuite Shower Room – August 2020

Dear Neil

I wanted to thank you very much for giving me great ideas and options for my ensuite. They have worked out so well, I’m really pleased.

The panels are something I wouldn’t have thought of and seem so much better than stripping everything out completely. The whole room looks bigger and brighter with the floor tiles being light, the difference is amazing!

The shower is so much easier to use and the shower itself being slightly bigger is great! And having a corner entry on the cabinet, perfect!

Nobody in the past has recommended a larger shower tray! Marvellous!

Tony, the fitter was great too, very efficient, did a fantastic job in such a confined space in boiling hot weather!

I’m thinking of painting the extractor fan to make it tone in better, maybe I should have had the ceiling done after all! Still, that’s for another day!

Thanks again from one very happy customer!

Have a good day!

Mrs J in Kings Hill, West Malling, Kent

Accessible Shower – July 2020

Dear Sir

I wish to inform you that Tony, my fitter, is an asset to Nightingales.

At all times his work was clean and problem free. I felt he was a true professional in all the work he did.

Yours sincerely

Mr K in Ashford, Kent

Level Access Shower – July 2020

From start to finish the process was very easy and professional.

The office kept us informed about what was happening. Steve, who fitted the walk-in shower, was polite and helpful and worked with as little disruption to us as possible.

His work was careful and tidy, and he cleaned up every day.

His workmanship was excellent and our family are well impressed with the end result.

Thank you

Mr & Mrs P in Maidstone, Kent

Level Access Shower Installation – July 2020

Dear Sir/Madam

Thank you very much for arranging the recent installation of my new bathroom.

I would like to thank Paul, in particular, for his hard work in making such a professional job. I had every confidence in his ability and, he was very friendly and approachable to any questions I had.

Thank you again.

Yours faithfully

Miss S in Hythe, Kent

Level Access Shower – March 2020

Dear Sirs

We had a walk-in shower fitted in March 2020 by Nightingale Bathrooms and are very happy to recommend their fitter Paul. He was always punctual, tidy when working and helpful.

Yours faithfully

Mrs B, in Margate, Kent

Walk-in Shower Installation – March 2020

Dear Sirs

Thank you for your letter of 6th March 2020, together with attachments.

Please find enclosed completed questionnaire as requested and we have completed the customer satisfaction survey form which we have returned directly to BHTA.

We are very pleased with our new bathroom and would like to thank Neil and all the staff for your help and assistance from the initial contact to completion.

However, we would like to add a special thank you to Tom, the fitter. From the day he arrived and introduced himself he did everything possible to keep the inconvenience of the new fitment to a minimum. He always arrived on time and worked continually all day until it was time to go home, when he would put everything away and leave the place clean and tidy. He asked where we would like the towel rail/mirror etc. to be fitted and advised us when he became aware of any problems during the fitting out. It also became clear that he was someone we could trust and leave alone in the house whilst we went out. His excellent workmanship means that we now have a lovely bathroom and we would certainly recommend him as an asset to your company.


Yours faithfully

Mr and Mrs B, in Snodland, Kent

Accessible Bathroom Installation – March 2020

Dear Sir/Madam

Re: Installation of a Level Access Shower

I am writing to put on record our complete satisfaction in the way the above work was programmed and carried out, with courtesy, efficiency and professionalism from both the admin staff and the fitter Tony (who was excellent) from first phone call to completion.

Should the need arise, we would not hesitate to either use your services again, or recommend your firm to others.

Yours sincerely

Mr D, in Aylesford, Kent

Accessible Shower – February 2020

Dear Sir

Re: your fitter Paul

Please convey to Paul our very sincere thanks for the work he carried out in our bathroom. He worked quietly and swiftly to produce an excellent result. He made sure the floors and carpets were protected and left everywhere clean and tidy, removing all rubbish. His timekeeping was excellent and he had a happy smile all the time. We would highly recommend him to anyone. We are delighted with the results of his efficient and speedy work and with the pleasant manner in which he carried out your plan.

Thank you so much.

Yours sincerely

Mr & Mrs C, in Whitstable, Kent

Walk-in Shower – February 2020

Dear Nightingale Bathrooms

Tony is an excellent fitter with a very high standard of workmanship.

He is polite and pleasant and puts himself out to oblige clients.

He came late on a Friday evening to finish our shower before the weekend.


Mr & Mrs M, Allington, Maidstone

Wet Room – February 2020

To whom it may concern

I would like to thank you all for doing a great job in fitting my wet room and cannot fault the process. From the designer, office staff and Tony the fitter, a great job.

Yours faithfully

Mrs E, in Ashford, Kent

Easy Access Shower – January 2020

Dear Nightingale Bathrooms

I am writing a recommendation for the work carried out at our house, for the installation of a walk-in shower and vanity unit. We found your representatives very polite and very informative of what was being carried out. Our bathroom fitter Tony carried out his work in a very polite manner and we are very impressed with the quality of his workmanship and tidiness.

We would recommend your company to other people.

Yours sincerely

Mr & Mrs W, in Aylesford, Kent

Level Access Shower – January 2020

Extremely pleased with the work. Good quality materials and excellent installation. Tom is a very friendly person and we got on really well. Would recommend your company and also suggest to anyone they should ask for Tom to do the installation if possible.

Thank you

Mr & Mrs W, West Kingsdown, Kent