Testimonials 2014

Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.

Walk in Bath Installation – December 2014

To whom it may concern,

On 11 December 2014, Nightingale Bathrooms installed a walk in bath and shower fitting for us. It involved the removal of the old bath and complete installation of the new. I found Nightingale Bathrooms to be very helpful and professional from the first visit by Mark to the completion of the work.

Mark was very helpful in advising us on what was available and suitable for us and Steve, the fitter was excellent in all aspects of his work for us.

He always turned up on time, was very courteous and considerate. He was also very good at keeping us informed of how and what he was doing and how everything worked. He was considerate in the way he ensured the carpets were protected and very thorough in clearing up after the work was finished.

We were also very happy with his two other colleagues who were involved in the work. I would have no hesitation in recommending the work of Nightingale Bathrooms to anyone thinking of using them.

Yours sincerely

Mr C, in Burham, Kent

Bathroom Adaptation – December 2014

Dear Sir / Madam

Just a quick email to say a huge thank you to Nightingale Bathrooms for the superb service from all staff from the initial contact to the finished bathroom. I am writing this on behalf of my parents, Mr and Mrs L as they were highly delighted with all aspects of the job and the service offered throughout.

They wanted to say a big thank you to Tom who did the fitting and also the speedy aftercare when they needed to call him back on a technical issue. The bathroom has made a great difference to them and means that they can enjoy their home for longer, so a great big thank you again to the team and best wishes to you all for Christmas and the future.

Yours faithfully.

Mr L, in Addington, Kent

Bathroom Adaptation – December 2014

Firstly, I would like to thank Paula for keeping me well informed and keeping me up to date on my order.

Steve, the fitter, arrived after travelling for one to one and a half hours, got straight on with the job only stopping for a cup of tea, at the end of the day he took all the rubbish with him and left the bathroom tidy. I found Steve polite, conscientious, and helpful thank you.

Thank you Nightingale Bathrooms, if all the fitters are like Steve I would have no hesitation in recommending you to friends and family.

Yours sincerely

Mr G, in Crowborough, East Sussex

Wet Room Installation – December 2014

Dear Sirs,

I must write to say how thrilled I am with the transformation of my bathroom into a wet room.

The workmanship is superb and the way in which your fitter tidied up and left everything so clean was much appreciated.

Both the fitter and the electrician were friendly and a pleasure to have in the house and everyone who has seen the finished job thinks it’s beautiful.


Mrs T, in Gillingham, Kent

Mobility Shower Installation – November 2014

I am very pleased with the shower room. Tony was a pleasure to have in my house. He was clean, tidy and the bathroom looks great.

Truly delighted with it, thank you, so glad we chose you.

Kind regards

Mr P, in Lydd-on-Sea, Kent

Easy Access Shower – November 2014

Tom carried out our installation and we are delighted with all aspects of the job. Tom is courteous, friendly and co-operative. He works efficiently, cleanly and quietly. We could not have hoped for anyone better than Tom to look after us.

Mr F, in Aylesford, Kent

Wet Room Installation – November 2014

Dear Sirs,

Thank you for this opportunity to let you know how pleased we have been with the transformation of our new bathroom to a wet room. Paul, our engineer, worked quickly and effectively and was always obliging when we needed to use the toilet, which was quite frequently. He has finished off very neatly with edging, covings and with special attention around the windows. It all looks very nice.

It was nice not having to wait too long for the start of the work. I understand we were filled with a cancellation slot and we were delighted to have it in good time for Christmas.

Paul was always punctual on arrival and only took what seemed a short lunch break. The electrician has done well, with only one problem and that is that the light switch is still awaiting fitting as the wrong switch arrived previously. However, I am still pleased with the installation and have already been asked by a friend for a recommendation.

Yours sincerely

Mrs W, in Maidstone, Kent

Mobility Shower Room – November 2014

To whom it may concern,

The shower adaptation was carried out by Steve.

I thoroughly recommend Steve because he was efficient, courteous and helpful at all times. I felt he did a very good job.

Mrs M, in Sevenoaks, Kent

Shower Adaptation – November 2014

Dear Sir or Madam

I was in hospital while Steve fitted my bathroom. I was so pleased to come home to find the work completed and the bungalow clean and tidy.

It was a bonus knowing that we could trust him with the house keys.

Thank you

Mrs W, in Sittingbourne, Kent

Easy Access Shower – November 2014

Dear Mr Nightingale,

We would just like to say how pleased we are with the modification to our bathroom (removal of the bath and installation of the shower tray).

We would like to congratulate Tom on the way he carried out the conversion, from day one when the hall carpet was covered to the completion of the installation.

Every night the bathroom was always left clean and tidy.

We would recommend your company to anyone and should you want to show anyone the shower installation, just let us know.

Yours sincerely

Mr and Mrs H, in Hartley, Kent

Level Access Shower – November 2014

Dear Sirs,

I wish to express my satisfaction regarding the recent bathroom alterations that were carried out in our bungalow. We are delighted with the results and from the original visit the whole operation was carried out in a most professional manner.

Naturally, I consulted other specialists but your quote was very competitive and some nationwide companies required the full cost ‘up front’ and quoted a larger minimum charge before even hearing about our requirements.

Your fitter, Tom, certainly lived up to his name and you can be very proud of this employee, who on his own, completed the excellent job, keeping us informed along the way. The estimate of the work taking four days was fulfilled unlike competitors who maintain they could do it in a day!

Yours very sincerely

Mr M, in Longfield, Kent

Mobility Shower Room – November 2014

Dear Sirs

We are delighted with our shower room installation, carried out by you in September. It has been used most days and makes our lives a lot easier.

I would happily recommend Paul who did the installation. He worked well, was very clean and cleared up each evening. He was easy to have around the house, did not waste time chatting and was very willing to do a few extra jobs i.e. hanging new cabinet and toilet roll holder.

We are extremely happy with the standard of work, and the way it was carried out.

Yours sincerely

Mr & Mrs L, in Ashford, Kent

Easy Access Shower Tray and Screens – October 2014

I am writing to congratulate your Company and the very pleasant Tony who fitted our shower. He is a credit to you. He took great care to protect our carpets and wood flooring, carried out the work in a very efficient manner advising me of the steps he was taking along the way.

We are delighted with the shower, it’s so much easier than the bath for us to use, especially my husband who has health problems.

Thank you again. I will (and have) recommended Nightingale Bathrooms to anyone who is thinking of changing to a shower (with very low step), it’s excellent.

Kind regards

Mrs T, in Allington, Maidstone, Kent

Mrs T also wrote: We were delighted with the initial plan of the work to be carried out and it was done with care and beyond our expectations, so easy for my husband (and all of us) to use.

Accessible Shower – September 2014

I would like to say thank you for a fast and efficient service for installing my walk in shower and removing the bath.

The fitter was very polite and worked hard. The job was finished very promptly and it was all left nice and clean and tidy. I would recommend Nightingale Bathrooms. A very fast service and all back to normal with little fuss.

Mrs S, in Allington, Maidstone, Kent

Shower Adaptation – September 2014

Excellent work at a reasonable price, did all I asked for and more. Could not find anything to moan about – 10 out of 10.

Mrs G, in Longfield, Kent

Wet Room Adaptation – August 2014

I am writing to express my appreciation of the work that your bathroom fitter, Tony, performed for me when creating a wet room at my home.

I am no expert in these matters, which is why I employed your services, but it became obvious, even to me, that the job was more complicated that it had first appeared.

Tony took the difficulties in his stride, identified the best way to approach the job, then worked like a Trojan to complete it.

He was quiet, tidy and extremely helpful and co-operative.

In view of his performance, I will have no hesitation in recommending your company to friends and colleagues.

Please pass on my thanks to him.

Yours sincerely,

Mr J, in Rochester, Kent

Walk-in Bath – August 2014

Dear Mr Nightingale

I want to take this opportunity to let you know how pleased I am with the new bathroom. Our fitter, Steve, was a considerate young man who explained as he went along. He worked very hard and his work was of a high standard, as was the quality of products. He was punctual and he made as little mess as possible and cleared up at the end of each day. It was with great difficulty that the specialist bath was brought into the house and taken upstairs but somehow Steve managed it and didn’t cause any damage to other decorations.

I am very pleased to have found your company and would recommend your for your professionalism, workmanship and considerate approach.

Yours sincerely

Mrs S, in Orpington, Kent

Mobility Bathroom – August 2014

Dear Paula

I would like to let you know that I was very impressed by your fitter, Paul. As well as being a delightful personality he was a skilful and hard-working person and a pleasure to have in the house.

I am pleased with the look of the shower and I am well on the way to putting in some decorative features.

Yours sincerely

Mr H, in Faversham, Kent

Walk-in Shower – July 2014

Dear Sir/Madam

Now that my walk-in shower is installed and in action, I am writing to show my appreciation of the whole procedure.

From Mark (the Surveyor) to Paul (the fitter) and Paula in the Dover office, it has all gone perfectly!

For an older lady this has been such a relief and the result is fabulous for my use. My family will be so relieved to know that their mum is well catered for!

Many thanks to all the team. Paul was so attentive to my needs and involved me in various decisions. I would recommend your company and am so pleased that I saw your advert in my local paper.


Mrs W, in Deal, Kent

Wet Room – July 2014

Dear Sir or Madam,

Having just had a wet room installed by yourselves, I would be more than happy to recommend Nightingale Bathrooms to carry out any work with confidence to any of my family or friends.

From the start, including the survey and quote for the job in hand, to the last day of completion, I was very impressed with the professionalism and individual attention both my mother and I received.

The fitter was prompt, very hard working, clean and tidy. I found him approachable and he was keen to involve me in the positioning of the safety features and made appropriate suggestions, which overall enhanced the whole upheaval of having any room in the house pulled apart.

Thank you so much to you all

Yours faithfully

Mrs B, in Sittingbourne, Kent

Walk In Shower – July 2014

So refreshing to deal with Paula – positive attitude, friendly, helpful and does what she says – so important. A big thank you to her.

Also, a big thank you to Tony, an exemplary worker – flexible, thorough and thoughtful.

A good experience all round.

Mrs L, in Faversham, Kent

Shower Adaptation – July 2014

Dear Sirs

We would just like to say a big thank you to Nightingale Bathrooms for a great job changing our bathroom.

The installation by Tom, the fitter, was excellent. He was very polite, told us everything he was doing, cleared all the mess away and did an excellent job.

I would recommend Nightingale Bathrooms to family, friends and anyone.

Yours faithfully

Mr and Mrs M, in Maidstone, Kent

Wet Room – July 2014

We are delighted with our new shower / wet room and would particularly like to commend Tony. He was competent and obliging and a pleasure to have around.

With thanks to you all


Mrs K, in Faversham, Kent

Shower Adaptation – July 2014

I am writing to tell you that I am highly delighted with the bathroom sink and walk in shower that you put in.

What a good job done. The fitter Tom, was polite, always on time and knew his job. He was a clean and tidy worker. A very nice man.

Thank you for a lovely bathroom

Mrs W, in Erith, Kent

Mobility Shower Room – July 2014

To whom it may concern :-

I am thoroughly delighted with my new shower and life is so much easier now. I am very happy to recommend Steve who fitted it for me, he is a really nice chap, very helpful and cheerful, prompt and tidy and full of good advice. He has done an excellent job!

Many thanks

Mrs D-S, in Maidstone, Kent

Wet Room – June 2014

We were very impressed with the whole operation from design to finish (bathroom converted to a wet room). Tom, the fitter, was very professional in his work methods and must be praised for his cheery, polite and caring attitude.

Mr P, in Tonbridge, Kent

Walk-in Shower – May 2014

Dear Sir

Your company recently supplied and fitted a new bathroom to my property. I feel that I should write to you to express my entire satisfaction with all aspects of the work.

Tom, who fitted the bathroom on your behalf, was friendly, helpful and polite. He worked conscientiously, and the standard of his workmanship was first class. I couldn’t be more pleased with the end result.

I would have no hesitation in recommending you to others.

Yours faithfully

Mrs E, in Sittingbourne, Kent

Wet Room – May 2014

Dear Sirs

I would just like to express my sincere thanks for installing such a lovely Bathroom.

My husband is disabled so it is equipped especially with him in mind to make showering easier and Mark was excellent in his knowledge of disabled products that can be used in a Wet Room. The flooring is excellent as it is completely non-slip and the whole Wet Room is so easy to clean due to the great wall panelling!!!

I would especially like to take this opportunity to thank the fitter, Paul, who travelled from Whitstable each day. Such a nice person to have working in the house, always courteous, very clean and tidy and respectful of our needs. So nice to have a workman that actually turned up on time each day so you knew exactly where you were. Paul always explained what he was doing and if we weren’t happy with anything he was very accommodating to change things.

Overall I would not hesitate in recommending Nightingale Bathrooms to any future customers.

King regards

Mrs D, in Rochester, Kent

Wet Room Installation – May 2014

Dear Nightingales

I am writing to tell you how pleased we are with our wet room installation. It is beyond our expectations, and Steve the fitter has done an excellent job (110%).

We cannot fault any of it at all. Steve kept us informed at every stage throughout, checking that everything was okay with us.

He cleaned and tidied up every day when he’d finished, and it seemed he took a great pride in his work.

We would certainly recommend Nightingales, and if we require further work, we will have no hesitation in contacting you.

Thank you so much

Mr & Mrs C, in Maidstone, Kent

Shower Adaptation – April 2014

Dear Sir

We would like to say how delighted we are with our new bathroom that Steve fitted for us.

The standard of work is exceptional and the result far exceeded our expectations. We can’t praise Steve highly enough who did an absolutely exceptional job.

We would certainly recommend Nightingales to family/friends.

Yours faithfully

Mrs C, in Chatham, Kent

Walk-in Shower – March 2014

Dear Paula

On behalf of my parents I would like to thank your first class company for removing the bath and installing the walk-in shower at their home in Coxheath. From the very first phone call enquiring about your service, to the completion of the installation we can’t praise you enough.

When Mark first visited he advised on the best approach and this has turned out to be perfect. We were kept up to date with phone calls whilst waiting for the work to commence and the installation actually commenced during the week that we had been promised. Tony the fitter did such a good job that the bathroom doesn’t look as if it has been disturbed at all and everyone who has seen it has commented on what a good job has been done, even members of the Palliative Care Nursing Team who visit Mum at home. An added bonus was that extra care was taken to protect carpets, etc. and when Tony and the electrician had finished you would never know that such a major job had been done in the house.

We would have no hesitation at all in recommending your services to anyone who needed this kind of work carried out.

Many thanks

Mrs N, in Coxheath, Kent

Shower Out Shower In – March 2014

Dear Paula

Thank you for your letter 21st March and as requested we enclose the completed questionnaire.

We are also very happy to enclose this letter of recommendation as we are extremely happy with our new shower and felt the installation went very smoothly and the fitter was a very tidy and efficient gentleman.

We would have no hesitation in recommending your company for such work in the future.

Thanking you

Mr & Mrs B, in Stanford-le-Hope, Essex

Wet Room – February 2014

Hi Paula

I was very impressed with the standard of workmanship supplied by your company and your fitter, I will have no hesitation in asking your company to quote for any more works.

Kind regards

Mr C, in Ashford, Kent

Wet Room – January 2014

We were very happy and satisfied with our wet room, which was supplied and fitted by Nightingale Bathrooms, from start to finish. We were very happy with the price, but what made it all was our fitter Steve, nothing was any problem for him. He kept our home very tidy throughout the work, he cleaned up so we were able to use the bathroom at nightimes when he left, a very polite man who treated our home and us with respect.

Thanking you

PS I would willingly recommend Nightingale Bathrooms.

Mr & Mrs J, in Maldon, Essex

Bath Out Shower In – January 2014

Dear Paula

I am writing on behalf of my mother who has asked that I thank you and your team for the support given during the installation of her new walk-in shower. The fitter, Steve was efficient and respectful towards Mum and she felt comfortable having him around. She also said that he made the situation where she still needed to frequently access the bathroom facilities much less of an embarrassing experience. Steve kept the area clean and tidy at all times and was very good at informing Mum and us of his progress and the proposed schedule for the work. The quality of his work was also exceptional and Mum is extremely pleased with the end result.

We would all like to thank Steve for his hard work and his patience as well as his caring attitude to an elderly client.

Yours sincerely

Mrs E, in Sittingbourne, Kent