Testimonials 2013

Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.

Wet Room - December 2013

Dear Paula

I am writing to say how pleased I am with the adaptation of my bathroom. The wet room looks impressive and I am delighted with the colour and finishes as advised by Mark.

I particularly wished to draw attention to Steve and thank him for making the whole process comfortable. That might seem like a strange word to use in what could be a stressful situation but his quiet manner combined with his first class workmanship and attention to detail certainly made the situation easier.

So thank you again especially to Steve.

Best wishes to you all for Christmas and the New Year.

Yours sincerely

Miss B, in Rochester, Kent

Walk-in Shower - December 2013

Dear Mark

Just a little note to tell you how absolutely thrilled we are with our new walk-in shower. Tony has transformed an old cupboard into a wonderful space for Mr B to be safe in. We cannot praise his work highly enough - it's the best room in the house! Please thank him once again and we recommend you and your company for the professional way you handled the whole project.

Best wishes for 2014

Yours sincerely

Mr & Mrs B, in Sidcup, Kent

Wet Room - November 2013

Hi Paula

On behalf of the home management team and our residents, I would like to thank you and your staff for a fantastic job well done.

There was minimal upheaval, none of our residents were affected by the comings and goings. It was all implemented in a respectful way and our residents will most certainly benefit.

We are all looking forward to the start of the next one.

Manager - Residential Care Home, in Sevenoaks, Kent

Wet Room - November 2013

Nightingale Bathrooms (fitter Paul) did an excellent job of converting my bathroom to a wet room.

Mr B, in Tenterden, Kent

Easy Access Shower - October 2013

Tony is to be highly commended for his work ethic, timekeeping and many skills. The end result is a beautiful bathroom.

Mrs K, in Gravesend, Kent

Wet Floor Adaptation - October 2013

Everything done and dusted at number 83. Many thanks to Tony (who did all the work) and all of you at Nightingale Bathrooms - the renovation is a massive improvement on what was there before and it will make Dad's life much easier - and also that of their Age Concern cleaner. As I say the new wet room is much better than the old one - and particularly given that Tony discovered all sorts of damp problems on one wall, which he sorted out.

Mr C, in Cranbrook    

Wet Room Installation - October 2013

My wife and I are both delighted with our new wet room. Paul, who carried out the work, did this in a professional and courteous manner. It has made a great difference to the quality of life for my wife.

Mr J, in Broadstairs

Wet Room - October 2013

We were delighted to receive this from our customer:-

Letter of Recommendation

We chose Nightingale Bathrooms on recommendation. Having a bathroom installation can be stressful - especially when it is a wet room for use by somebody living with disability. If you choose this company for your bathroom installation there will be no cause for concern as the fitters will be very efficient, the quality of the installation of the highest standard and there will be no mess!

We are grateful for the bathroom we now have and whole heartedly recommend a premier company with very reasonable pricing and gold star service.

Our customer also wrote this:-

The consideration to our needs in fitting the wet room, from the exact positioning of the grab rails for my disabled wife to the leaving his mobile telephone number on completion in case we needed anything after using the shower for the first time, was exceptional. It exemplified the quality of the service provided consistently by your fitter.

Mr & Mrs W, in Whitstable

Wet Room & Bath Installation - September 2013

The work was above anything that I could think of. Great guys.

I have also accepted a photo shoot to go in a magazine which reaches 3-4 million readers.

Mr J, in Gillingham

Raised Height W.C. Adaptation - August 2013

Fitter did an excellent job and he was very courteous and professional.

I would have no hesitation in recommending Nightingale Bathrooms.

Fitter worked very neatly and tidied up.

Mrs L, in Paddock Wood  

Bath Out Shower In - August 2013

Very pleased with the whole process from quote to completion. All staff were very helpful, informative and most importantly, honest - no sales promotion, just open facts. The work was completed as promised and with less noise and disruption than expected. The final product more than meets expectations.

Thank you all very much.

Mrs F, in Rainham

Shower Adaptation - July 2013

Dear Mark and Paula

You recently installed and refurbished our bathroom and we would just like to tell you we are absolutely over the moon with the final outcome - far better than we had visualised and just so practical for our use as we both suffer with mobility problems and this is so ideal for us.

We would also mention, that Steve who carried out the work on his own, worked like a Trojan the whole time - he was always pleasant, discussed any slight issues with us, very polite and left the room extremely tidy every day, which was a blessing, as we had to use the toilet. It was a pleasure having him working for us and he is a definite asset to your business.

We will certainly recommend your company whenever we get the opportunity.

Yours sincerely

Mr & Mrs S, in Maidstone    

Level Access Shower Adaptation - June 2013

I couldn't be more pleased with the work carried out installing my shower unit. I would not hesitate to recommend anybody to contact you. Your man was most helpful explaining things to me.

Mrs T, in Chestfield

Bath Out Shower In - June 2013

I just wanted to say I am very pleased with the completed work of conversion from bathroom to shower room carried out by Nightingale Bathrooms. Steve was the fitter who I was told would be carrying out the work at my house. Throughout the 4 days Steve was working I was very confident to be in or out and have no concerns about what was happening. Steve was efficient, courteous and considerate. He listened to my questions and concerns, and gave me necessary reassurances. His standard of work is high and he's attentive to minor details. He should have a right to be proud of his work and its completion.

Mrs F, in Maidstone  

Shower Room Installation - June 2013

We all want to thank you for the lovely job on Mrs S's new bathroom. Tony the fitter was a delight to work with. His work is of high quality and he was friendly and considerate. Mrs S loves the shower and it has returned some of her lost independence.

Once again thank you.

Mr C, in Thames Ditton, Surrey

Bath Out Shower In Adaptation - May 2013

I would normally obtain three quotes for any alterations that I do to my bungalow but following the visit of the Nightingale Bathrooms representative I cancelled the other appointments I had made and went with this Company for the following reasons:

The representative listened to what I required, answered all my questions, agreed that he could meet my requirements and then proceeded to explain in simple detail how he would meet those requirements and the materials that he would use.

Having accepted his proposal he proceeded to take all the necessary measurements and then outlined a detailed plan on how this would be accomplished, the time it would take and a possible starting date.

He then sat down with us and worked out the overall costs for the complete work including all materials. Following which he explained all of the discounts we could receive for various conditions, some of which we were not aware of. This enabled us to reduce the overall costs quite considerable. The representative then left promising to give a firm start date within days.

The start date was brought forward at our request and the fitter turned up at the prescribed time, worked extremely hard finishing the work on time and in very good order. He was extremely polite and courteous, a very clean worker and ensured that we were fully satisfied before leaving. We felt so comfortable with him in the house that we were able to leave him alone whilst we were out for the day.

Overall it was a very good experience and I would certainly use Nightingales again and would highly recommend them to my relatives and friends.

Mr W, in Rochester

Walk in Shower Adaptation - May 2013

My fitter 'Paul' was very polite. He did a first class job. Thank you all for your consideration during the works.

Mrs Y, in Larkfield, Kent

Bathroom to Shower Room Conversion - April 2013

We were very pleased with the bathroom installation, in fact, the overall result far exceeded our expectations. The high class finish was, no doubt, due to the expert and competent manner your fitter tackled the job. We commend him for a task well done. Should the occasion arise, we will be pleased to recommend Nightingale Bathrooms to any prospective customer.

Mr & Mrs E, in Lordswood, Chatham

Walk in Shower (Bath Out Shower In) - March 2013

We have just had a walk in shower unit installed by you. We feel we must let you know just how great our bathroom now looks. The work carried out by your fitter Steve was excellent and, we wouldn't hesitate to recommend you to anyone. Thank you.

Mr & Mrs H, in Canterbury, Kent

Wet Room Conversion - November 2012

I am writing to express our sincere thanks for the outstanding quality of the bathroom installation recently completed for our disabled daughter.

The whole process from the first visit to discuss possibilities through to the provision of the estimate of costs was helpful, informative and very efficient, helped by the thorough knowledge of the range of specialist materials and fittings available to meet our daughter's needs. The detailed estimate of the cost of works was also most helpful.

The fitting of the bathroom was completed to a very high standard and the attention to detail shown by the fitter was of the highest order. The completed bathroom meets all of our daughter's needs and provides addition to her living accommodation.

I would be very happy to recommend your services to others safe in the knowledge that your company provides a super professional service and a bathroom which displays the high quality of your workmanship.

Thank you so much for your outstanding service.

Mr & Mrs S, in Gillingham, Kent

Wet Room Conversion - October 2012

I recently had work carried out on my bathroom, it was refurbished into a wet room and I had a window fitted as well. I am writing to express my gratitude at a job well done. I found the work to be of the highest standard and it was a pleasure to deal with you and your staff, notably Steve who was a very nice man indeed.

Additionally, I would like to apologise for the several times I called about a "leak", it turns out it was just condensation.

Thank you once again.

Mrs H, in Gillingham, Kent