Please note: Customer names are hidden for privacy reasons. Originals of all our testimonials are held at our West Malling Head Office near Maidstone and can be viewed on request.
Level Access Shower - April 2017
Would you please be kind enough to pass on my thanks to all the staff at Nightingales who helped in the recent conversion of our bathroom.
Neil drew up a great plan and helped explain the equipment available.
You, Lily and Paula put up with a considerable number of phone calls and endless demands to change this or send for that.
Steve carried out the job in a fairly cramped space with cheerful and speedy efficiency and helped us through a disruptive time which was very tiring at our advanced age. Although inevitably creating dust he kept it all to a minimum and our pale coloured carpet was left immaculate.
At the end of it all we have a superbly finished bathroom which has been greatly admired by our friends and neighbours alike and I would have no hesitation in recommending your company to others.
Once again thanks to all at The Hay Barn.
Mr F, in Meopham
Wet Room Installation - April 2017
I hate spending money but I do not begrudge a single penny spent on the wet room. Paul was efficient, pleasant and left the room immaculate.
Mr T, in Canterbury
Bathroom Transformation - April 2017
We are very pleased with the installation and thank Tom for the marvellous transformation of our bathroom. We might charge an entrance fee to veiw the new bathroom.
Thanks for your help.
Mrs P, in Borough Green
Accessible Shower - April 2017
Thank you for the brilliant new level access shower installation.
It was completed by fitter Steve and assisted by Ross, they took great pride in their work.
I was delighted with the work with great attention to detail, it really is better than I could have imagined.
Mrs S, in Crowborough
Walk in Shower - March 2017
You came, you did the work and you left and we didn't notice.
Thank you Steve, you are not only a craftsman, but also an artist. You have done a lovely job.
Mr and Mrs A, in Chelmsford
Level Access Shower - March 2017
Dear Nightingale Bathrooms,
From my enquiries handled by Lily, to the survey carried out by Neil and the installation by Steve, I can offer nothing but commendation.
Steve's attention to detail and the way he dealt with my enquiries and that of my wife merit nothing but praise.
Mr B, in Meopham, Kent Back to top
Wet Room Installation - February 2017
We are delighted with our new wet room!
It is a joy to open the door into this beautiful room. Paul was wonderful to have around, he worked hard. he was polite and has done an excellent job with the wet room.
Very happy customers.
Mr and Mrs F-M, in Chattenden, Kent
Level Access Shower - February 2017
We would like to thank Nightingale Bathrooms for the installation of our Level Access Shower.
We have only been in our apartment for just over a year and the bathroom was not practical for my mother. She has Multiple Sclerosis and her mobility is very limited. We are glad that Nightingale Bathrooms were recommended to us by a family member.
The installer Tom, was polite and friendly, took pride in the work, showed up on time and worked really hard until the work was complete, tidied up every day and cleaned up perfectly.
Thank you once again and we surely recommend Nightingale Bathrooms.
Ms S L, in Dartford, Kent Back to top
Wet Room Install - February 2017
Just to let you know how pleased mum is with her new wet room. She was incredibly nervous about having this done and it felt a huge responsibility on me to get it right!
After getting quotes from other installers and not being totally happy with any of them, we are so glad we decided to wait for Nightingale Bathrooms. Tom, our installer, was unfailingly considerate and helpful, consulting us at every stage. We had no hesitation in giving him the door key whilst mum moved in with us for the duration of the installation. Please pass on our huge thanks to him.
We would not hesitate in recommending your company to others.
Mrs S L, in Longfield, Kent
Shower Adaptation - January 2017
Dear Lily Loveys,
We cannot praise your company too highly and especially our installer Tom. His work, attitude and raport with us was excellent in every way.
He was not only extremely proficient, he was also friendly and helpful. In fact, my wife commented that it had been a pleasure to have him in our home for a week.
Needless to say, we are very pleased with our walk in shower which has made showering possible again, particularly for my wife.
We would have no hesitation in recommending your company to friends and relatives.
Mr F W, in Chelmsford, Essex Back to top
Level Access Shower Room Installation - January 2017
Dear Ms Loveys,
Just writing to tell you how very satisfied we are with the installation of our walk in shower and vanity unit. Tom was an excellent worker and a pleasure to have in our home - he has such a pleasant manner.
Thank you for a first class service.
F and L C, in Benfleet, Essex
Wet Floor Installation - December 2016
Dear Ms Loveys
I am writing to say how pleased we are with the installation of our wet room. The work was carried out with minimum disruption to our normal day, each stage of the construction was explained to us and improvements were made to our original ideas.
Our house was treated with respect and all rubbish was removed.
You should be very pleased with your work, because you left us with a wet room to be proud of.
Mr A S, in Tonbridge, Kent Back to top
Shower Adaptation - November 2016
As the person who oversaw this job for my mother, I would like to say Dean was an excellent fitter and did a superb job.
He was very clean, removed the old bathroom efficiently and packed it in his van, thus having a clean start to fit the new goods.
Heights of the armrests, seat, shower and grab rails were checked with me and agreed at every step of the way.
Everything about the installation has our approval and mum is delighted with her new shower room.
Mum lives in a retirement close, where all residents are retired and of a certain age. All of the neighbours have asked to see the new bathroom and are really jealous.
We would definitely recommend Nightingales to others.
Mrs M B, in Maidstone, Kent
Wet Room Installation - October 2016
To whom it may concern:
I am writing regarding the wet room you recently installed in my home. I would like to say how impressed we have been with your service from start to finish. Mark came to survey the bathroom, he grasped what we were trying to achieve and came up with great suggestions, whilst allowing us to put our own touch by going away and choosing our own tiles, flooring and sanitary ware.
Nightingales 'Which Trusted Traders' status inspired confidence.
The fitting of the wet room took two weeks. Tony the fitter was thorough, courteous and efficient, dealing with unforseen issues such as a pipe which came apart in his hands and a partition wall which was rotten, calmly and with no fuss. Another fitter joined for 2 or 3 days and was polite and diligent. We had complete confidence in them both.
We are absolutely delighted with the finished wet room and would have no hesitation in recommending Nightingales to anyone looking for a new bathroom.
Mrs R V, in Maidstone, Kent Back to top
Shower Room - October 2016
We are extremely pleased with the shower room installation and were impressed by everyone at Nightingales that we had contact with.
Tony, our fitter, gave every attention to detail and the finish is impressive. He was hardworking, thorough and pleasant, giving us good advice when we asked. When one or two problems arose, he was calm and reassuring, and sorted them out capably.
He was also very accommodating in putting up the various accessories in places where we wished.
All this meant that, what could have been a stressful fortnight, passed off with very little anxiety. We always felt that everything was under control.
K and B M, in Longfield, Kent
Level Access Shower Installation - September 2016
Just a few words to say how pleased I was with the way you dealt with all matters I queried along the way. Neil fitted everything so efficiently. Lily should also be given a mention with answering any queries so quickly.
I would certainly recommend your company to any prospective customers.
Mr D B, in Orpington, Kent Back to top
Wet Room Installation - August 2016
The service we recieved from yourselves was excellent. The initial consultation was carried out in a friendly yet professional manner. The consultant clearly explained the process and the costings, although the quotation was not the cheapest that we had been given, the confidence that the consultant inspired was such that we decided to go ahead.
We have had no reason to regret this decision. The work was carried out by an extremely competant and friendly installer who consulted with us at every stage when a decision was necessary.
This was not a straightforward installation (due mainly to previous plumbing work) and the installer / plumber had many issues to resolve. He dealt with the challenges with both creativity and flair and ensured that we were happy with his ideas before going ahead. He remained within budget (apart from one minor issue not covered in the contract). We could not have been more pleased with him.
The resulting installation is excellent and matched our desires. Our handicapped son (the primary user) is very, very pleased with his 'new' bathroom.
Thank you Nightingales for an excellent product superbly installed.
Mr J, in Aylesford, Kent
Wet Room Installation - August 2016
Dear Nightingale Bathrooms.
Tom was the fitter who completed the works. He was excellent in all respects. His consideration, punctuality and professionalism was second to none. His advice to improve the installation as it went along proved exemplary.
He ensured that toilet facilities were always available for my wife with her toilet issues. He always made sure that everything was clean and tidy at the end of his working day. He was brilliant and I am most grateful for his excellent work ethic, especially towards people with disabilities as experienced by my wife.
I would recommend him most fully and unreservedly.
Thank you so much.
Mr A G, in Maidstone, Kent Back to top
Shower Adaptation - July 2016
We would like to thank you for the conversion which Tom has done to our bathroom.
He kept us informed as to what he was doing which is nice to know. At the end of the day it was always left clean and tidy.
His attention to detail has to be appriciated. It is nice to find skilled and dedicated craftsmen these days.
Mr D, in Swanley, Kent
Wet Room Installation - July 2016
We were extremely happy with the service we received from your company, from the initial visit to discuss our requirements to the completed bathroom.
Your fitter, Tony, was a pleasure to have in the house. He was extremely polite and pleasant and a very neat and tidy worker. The finished bathroom looks lovely and is a pleasure to use. We would recommend Tony 100% for his workmanship and attitude.
In summary, we are delighted with the job.
Mr and Mrs H, in Maidstone, Kent Back to top
Walk In Shower - July 2016
We are very pleased with the work and Tony did an excellent job. He was really helpful and always cheerful!
We will certainly recommend you.
Mrs P, In Tunbridge Wells, Kent
Level Access Shower Installation - June 2016
Steve was a very thorough, competent installer. He was very tidy and left the area clean at the end of the day. I am mechanically minded and I was impressed with his tool kit - well presented and professional.
Many thanks to all of you.
Mr and Mrs L, in Snodland, Kent Back to top
Shower Replacement - June 2016
We have previously had a wet room installed and now a shower replaced by your fitters.
The service we have received throughout has been exemplary. This included the service from yourself in the office.
Thank you so much.
Mr and Mrs C, in Rotherfield, East Sussex
Raised Height WC Room - May 2016
Again, an excellent service by Nightingales. I would certainly recommend to anyone. Paul, the fitter, proved a real tradesman, very polite and very clean worker.
Well done Nightingales.
Mr A, in Folkestone, Kent Back to top
Accessible Shower Installation - May 2016
On behalf of myself, my husband, my mother in law and my sister in law, I would like to thank Nightingale Bathrooms and all the staff for making the conversion of my mother in laws bathroom such a seamless and pleasurable experience.
Our first impression of the workmanship and quality of the products used was excellent. We have waited to write so that we could give time to see how the walk in shower worked over time and it's usability. I am happy to say that this has been excellent as well.
My mother in law has physical issues related with age and the walk in shower has given her back some of her independence and dignity. My mother in law also has dementia and struggles to cope with changes and learning to operate new products. However, the design, the selection of products and the instructions given by the fitter were all first rate and my mother in law took to using the shower straight away and is delighted with it.
I would like to extend our thanks to all of your staff, as it takes competent and hardworking staff right across your organisation to produce such an excellent experience.
I would like to thank in particular: Lily in your office, who was extremely helpful and professional and was one of the reasons we selected your company to carry out this work; and Tom, the fitter, who I cannot praise highly enough in all aspects of his work and in particular, his knowledge and expertise in the requirements of and dealing with elderly people. We had planned for myself to be at my mother in laws house during the installation, as she gets very confused and we were not confident she would have coped. However, it was evident from the first day that, although it was easier for me to be there, my mother in law would have been fine with Tom.
I would be happy to act as a reference and answer any questions your potential clients may have.
Mrs J G, in Sevenoaks, Kent
Bathroom Adaptation - April 2016
I am absolutely delighted with the bathroom. Tom is an extremely skilled carpenter and plumber - hard working, conscientious and thoughtful and he has done an outstanding job. I am particularly delighted with the shelves which he made from left over travertine panelling - these have made a dull alcove into a very impressive and unique feature - a bespoke service indeed.
I have been impressed throughout with the service and communication I have received from you all. Tom's professionalism, superb skills and painstaking attention to detail, together with his friendly and pleasant personality, have made him a joy to have around.
I will be happy to recommend your services to anybody. Please convey my thanks to all concerned.
Lady B, in Sevenoaks, Kent Back to top
Wet Room - March 2016
Lily in the office and Steve my fitter could not have been more courteous and efficient. This was an outstanding experience all round.
Thanks to all
Mr R, in Tonbridge, Kent
Walk in Shower Installation - February 2016
Finding a company these days who will keep to the standards they promise is not easy.
It was a pleasure to do business with Nightingale Bathrooms, who from my first phone call until a walk in shower was in place, lived up to the Which, CPA (Customer Protection Association) and BHTA high levels of service.
In the future I may require a stairlift fitted and I will certainly be contacting you for an estimate.
Mr C, in Folkestone, Kent Back to top
Level Access Shower - February 2016
My new shower room is absolutely fantastic - almost beyond my wildest dreams. So smart that I really do not like to use it. I have had my opening ceremony as a friend provided a small bottle of wine, some shower gel and a sponge - not all used at the same time and in the same place, I might add.
Paul was a delight - so hard working and conscientious - nothing was too much trouble and the quality of his work is to be admired.
The initial quote was higher than another but the finished shower room is well worth it. The fitter Paul, was a very hard worker and has done a lovely job.
Thanks for all your help.Mrs O, in Cranbrook, Kent
Shower Adaptation - January 2016
We are delighted with our new shower from Nightingale Bathrooms. Tom, who was our installer, was first class, hard working and no bother at all. He cleaned up carefully each night and was the best tradesman we have ever dealt with. As you can tell, we are very pleased.
Mr and Mrs H, in Chatham, Kent Back to top
Level Entry Shower Room Installation - December 2015
RE: Shower Room Installation
I would like to thank your fitter Paul for his hard work during our recent shower room installation.
Paul was always prompt, polite and friendly. He is obviously a conscientious worker and takes pride in his work to achieve a very high professional standard.
He was very quick to provide practical solutions to overcoming problems. This was very much appriciated and he certainly went the extra mile for us.
Many thanks to all those involved with the installation.
I have no hesistation in recommending Nightingale Bathrooms for their high standard of quality shower room installations.
Mr G, in Ashford, Kent
Shower Adaptation - November 2015
Our comments about our fitter:
On opening the door, he introduced himself and shook our hands, a friendly start. Steve then told us that the installation would take more than the 5 days, an honest assessment. He then covered all carpet that lead to the bathrooms with plastic overlay. Then ordered parts in the garage, tools up stairs and down to work.
The next few days established to us that not only was Steve friendly, discussing each stage but that he was a professional worker and we could not have a better person to complete our bathroom.
The work was completed on the following Monday, the result was excellent. It exceeded our expectations, we could not wait to experience our walk in shower. Steve should be thanked for his hard work and giving us complete satisfaction.
Mark said you only employed the best and that was true in every sense.
If only all jobs such as this were exectued with the same professional expertise.
Mr P R, in Aylesford, Kent Back to top
Wet Room Installation - October 2015
Following the recent completion of our new wet room, I wanted to write a quick thank you note and praise Tom for his efforts.
All of the work has been completed to the highest standard and at the end of every day, he left the work and surrounding area, including the garage ''workshop'' spotlessly clear and tidy.
I am 100% satisfied with the work done and will gladly recommend you as a bathroom / wet room installer.
Many thanks again,
Mr and Mrs B, in Sittingbourne, Kent
Walk in Shower - September 2015
I just wanted to write to express how delighted I am with my new shower room. I love having such a roomy shower. Thank you Mark, for your initial helpful advice.
Your fitter, Tony is a very polite, hard worker who arrived on time, straight into work and at the end of the day left everything neat and clean. Thank you Tony, it was a pleasure to have you in my home.
If all of your fitters are like Tony, then you are a fortunate company.
I will have no hesitation in recommending your company to others.
Mrs E, in Chatham, Kent Back to top
Wet Room - August 2015
My wife and I are delighted with the work done on our bathroom. It is an excellent wet room and very easily used.
The fitter, Steve, was a lovely man. He always explained what he was doing, he gave us a plan each day of what he was going to do.
We were so comfortable with him, we gave him a key. Steve made the whole experience so much less disruptive than it might have been.
We are very pleased that we asked you to do the work and we shall tell others.
Mr C, in Rotherfield, East Sussex
Level Access Shower - August 2015
We are very happy with the service provided by both Mark and Paul and are very pleased with the final outcome of the shower room.
Mr H, in Tunbridge Wells, Kent Back to top
Wet Room - August 2015
Just wanted to let you know that I recommended your company to the physiotherapy ladies who came to see Mum, I think they are called the Intermediate Care Team. They were very impressed with the wet floor, the style and the quality of workmanship and were happy to have a reliable and efficient company to recommend; like me they had come across one of your competitors when dealing with other clients and had some disaster stories to tell!!
I was fulsome in my praise for your handling of the order and Tom's instalment and fitting - and Mark's pre-sales support. Mum is absolutely delighted with the finished product and you all couldn't have made it an easier process with a fantastic outcome - so thank you to one and all!
Mrs R, in Ashford, Kent
Walk in Shower - July 2015
Thank you, I am really pleased with the shower room.
I did have a few anxious moments before installation, that I has chosen correctly. Shower wall colour is fab and sets off the room completely - achieved effect I wanted.
I now have a boutique shower room - so many wows! from people viewing it.
Mrs C, in Maidstone, Kent Back to top
Bathroom Adaptation - July 2015
I am writing to you, to say how pleased I am with my new shower, it fits in with the bathroom very well and is easy to use.
My fitter Tom was very efficient and pleasent to talk to. No mess was left!!
Mrs I, in Hartley, Kent
Shower Adaptation - July 2015
We would like to say thank you to Steve who fitted our complete bathroom - it looks amazing.
Steve was always helpful and happily explained any questions, we thank him particularly for his patience, a real professional person.
Mr and Mrs S, in Ditton, Kent Back to top
Level Access Shower - June 2015
In addition to responding to the questionnaire, I felt that I should write to express our appreciation of your services. There was no hard sell from Mark and he kept the appointment as arranged and was very helpful in explaining the details.
Paul arrived as arranged and was very efficient, apart from the obvious machinery noise, proceeded with the work as agreed.
He and the electrician (sorry, name escapes me) were very tidy in all that they did and when they had finished on Wednesday, the only way of knowing that they had been was the new shower installation.
Visitors who have called since have remarked on the neatness of the system and would obviously bear this in mind if and when they need something similar.
Thank you again
Mr E, in New Romney, Kent
Accessible Shower Room - June 2015
The work done on our bathroom RE: taking existing bath out and fixing a walk in shower was excellently done by Paul. He was such a hard worker, left nothing that anybody could complain about. If all of your workers are like Paul, your company is extremely lucky.
Mr and Mrs A, in Worth, Kent Back to top
Level Access Shower - June 2015
Our fitter was Steve and he carried out the work of our walk in shower and accessories with the utmost proficiency and stamina and first class workmanship. He was very patient in explaining to me how to use the various new equiptment.
Mrs F, in Maidstone, Kent
Easy Access Shower - June 2015
Just a note to say how pleased I am with my new shower. It looks and works beautifully. Also, thank you to Steve for a very good job.
Mrs W, in Aylesford in Kent Back to top
Shower Adaptation - June 2015
We are so pleased with the bathroom. The whole job is of such a high standard. Tony was so nice to have around and everything went smoothly from day one.
Mr V, in Wadhurst, East Sussex
Mobility Shower Room - June 2015
My husband and I would like to thank you so much for the installation of our new shower. We really are very pleased with it.
Also Paul, who came along to do the work, was a very efficient and hardworking chap and it was a real pleasure to meet him. He also brews an excellent IPA.
We will certainly recommend your company and, of course, Paul whenever we can.
Thank you once again.
With kind regards
Mr and Mrs B, in Folkestone, Kent Back to top
Wet Room - May 2015
Dear Sir or Madam
I would like to say how much we appriciate the way that Nightingales installed our wet room. On the first visit we were given good advice and help to decide what we wanted.
It was a pleasure to have Paul, our fitter, here and he managed to do his work without being at all intrusive. He did his best to keep dust and noise to a minimum - not easy in such a small area.
I would have no hesitation in recommending Nightingale Bathrooms to anyone wanting similar work done. We are pleased with our new shower room, thank you to everyone for making it run so smoothly.
Mrs P, in Faversham, Kent
Easy Access Shower - April 2015
To: Nightingale Bathrooms
You have recently adapted & fitted a completely new shower room for me. I should like to say how happy I am with the finished room and that I am very impressed with the workmanship shown.
I would certainly recommend your company to any relative or friend that I discover is considering having a new or alterations carried out in their bathroom.
As there was a delay in completion due to a newly discovered water leak which caused a wait while the damp dried out, I actually had three fitters working here overall. I should like to say they all - Tony, Tom and Steve - were equally efficient and were friendly, polite and hard working and answered any questions readily.
I, personally, feel very fortunate that it was your company I chose to carry out this work for me.
Mrs P, in Tonbridge, Kent Back to top
Level Access Shower - March 2015
Dear Sir / Madam
I am writing to thank you for our recent conversion of bathroom to shower room.
Your fitter Steve did a wonderful job and the end result exceeded our expectations. He was meticulous in everything he did and we are very happy with the end result. We had nothing to clear up afterwards as he was very clean and tidy in his work.
We would have no problem recommending him, as we have already to friends.
Mrs M, in Hyth, Kent
Easy Access Shower - February 2015
We are so glad we used Nightingale Bathrooms for installing our bathroom walls and shower installation.
Your fitter Paul went out of his way to ensure that we were aware of his progress and the site was left tidy at the end of each day. He was also very skilful, pleasant and obliging.
The finished job was better than we could have dreamed of and we would certainly recommend Nightingale Bathrooms.
Mr S, in Maidstone, Kent Back to top
Shower Adaptation - January 2015
I have already rung to say what a splendid job your fitter did in my house. I would and have shown people already and they have all been impressed. Thank you and all the staff for everything.
Mr B, in Larkfield, Kent
Wet Room - January 2015
I would like to recommend Nightingale Bathrooms. In January I had my existing bathroom altered to a wet room because bathing became such a problem to me with severe back problems and impaired sight.
Mark was most helpful, advising me on the design of wet room required. The fitter was an excellent worker and very pleasant. The end product I am really delighted with and it’s a joy to use the bathroom.
Mrs T, in Leybourne, Kent Back to top
Wet Room - January 2015
Following my recent phone call, I just wanted to put in writing how truly delighted I am with my new wet room. It is everything I hoped for and more.
From Mark's very first survey, right through to the completion, I have been so impressed by the care and attention to detail that has been shown. Paul was so kind and considerate all the time he was working here, the standard of his work so high, nothing too much trouble, and always leaving everywhere so clean and tidy. I have no hesitation in recommending your company to everybody and I show off my new bathroom to family and friends with great pride!
My grateful thanks to your all - Mark and Paula (sorry I don't know surnames) and Paul in particular. I do hope your Company will go from strength to strength in the future - you certainly all deserve to.
Mrs D, in Tenterden, Kent
Walk in Bath Installation - December 2014
To whom it may concern,
On 11 December 2014, Nightingale Bathrooms installed a walk in bath and shower fitting for us. It involved the removal of the old bath and complete installation of the new. I found Nightingale Bathrooms to be very helpful and professional from the first visit by Mark to the completion of the work.
Mark was very helpful in advising us on what was available and suitable for us and Steve, the fitter was excellent in all aspects of his work for us.
He always turned up on time, was very courteous and considerate. He was also very good at keeping us informed of how and what he was doing and how everything worked. He was considerate in the way he ensured the carpets were protected and very thorough in clearing up after the work was finished.
We were also very happy with his two other colleagues who were involved in the work. I would have no hesitation in recommending the work of Nightingale Bathrooms to anyone thinking of using them.
Mr C, in Burham, Kent Back to top
|Bathroom Adaptation - December 2014 |
Dear Sir / Madam
Just a quick email to say a huge thank you to Nightingale Bathrooms for the superb service from all staff from the initial contact to the finished bathroom. I am writing this on behalf of my parents, Mr and Mrs L as they were highly delighted with all aspects of the job and the service offered throughout.
They wanted to say a big thank you to Tom who did the fitting and also the speedy aftercare when they needed to call him back on a technical issue. The bathroom has made a great difference to them and means that they can enjoy their home for longer, so a great big thank you again to the team and best wishes to you all for Christmas and the future.
Mr L, in Addington, Kent
Bathroom Adaptation - December 2014
Firstly, I would like to thank Paula for keeping me well informed and keeping me up to date on my order.
Steve, the fitter, arrived after travelling for one to one and a half hours, got straight on with the job only stopping for a cup of tea, at the end of the day he took all the rubbish with him and left the bathroom tidy. I found Steve polite, conscientious, and helpful thank you.
Thank you Nightingale Bathrooms, if all the fitters are like Steve I would have no hesitation in recommending you to friends and family.
Mr G, in Crowborough, East Sussex Back to top
Wet Room Installation - December 2014
I must write to say how thrilled I am with the transformation of my bathroom into a wet room.
The workmanship is superb and the way in which your fitter tidied up and left everything so clean was much appreciated.
Both the fitter and the electrician were friendly and a pleasure to have in the house and everyone who has seen the finished job thinks it's beautiful.
Mrs T, in Gillingham, Kent
Mobility Shower Installation - November 2014
I am very pleased with the shower room. Tony was a pleasure to have in my house. He was clean, tidy and the bathroom looks great.
Truly delighted with it, thank you, so glad we chose you.
Mr P, in Lydd-on-Sea, Kent Back to top
Easy Access Shower - November 2014
Tom carried out our installation and we are delighted with all aspects of the job. Tom is courteous, friendly and co-operative. He works efficiently, cleanly and quietly. We could not have hoped for anyone better than Tom to look after us.
Mr F, in Aylesford, Kent
Wet Room Installation - November 2014
Thank you for this opportunity to let you know how pleased we have been with the transformation of our new bathroom to a wet room. Paul, our engineer, worked quickly and effectively and was always obliging when we needed to use the toilet, which was quite frequently. He has finished off very neatly with edging, covings and with special attention around the windows. It all looks very nice.
It was nice not having to wait too long for the start of the work. I understand we were filled with a cancellation slot and we were delighted to have it in good time for Christmas.
Paul was always punctual on arrival and only took what seemed a short lunch break. The electrician has done well, with only one problem and that is that the light switch is still awaiting fitting as the wrong switch arrived previously. However, I am still pleased with the installation and have already been asked by a friend for a recommendation.
Mrs W, in Maidstone, Kent Back to top
Mobility Shower Room - November 2014
To whom it may concern,
The shower adaptation was carried out by Steve.
I thoroughly recommend Steve because he was efficient, courteous and helpful at all times. I felt he did a very good job.
Mrs M, in Sevenoaks, Kent
Shower Adaptation - November 2014
Dear Sir or Madam
I was in hospital while Steve fitted my bathroom. I was so pleased to come home to find the work completed and the bungalow clean and tidy.
It was a bonus knowing that we could trust him with the house keys.
Mrs W, in Sittingbourne, Kent Back to top
Easy Access Shower - November 2014
Dear Mr Nightingale,
We would just like to say how pleased we are with the modification to our bathroom (removal of the bath and installation of the shower tray).
We would like to congratulate Tom on the way he carried out the conversion, from day one when the hall carpet was covered to the completion of the installation.
Every night the bathroom was always left clean and tidy.
We would recommend your company to anyone and should you want to show anyone the shower installation, just let us know.
Mr and Mrs H, in Hartley, Kent
Level Access Shower - November 2014
I wish to express my satisfaction regarding the recent bathroom alterations that were carried out in our bungalow. We are delighted with the results and from the original visit the whole operation was carried out in a most professional manner.
Naturally, I consulted other specialists but your quote was very competitive and some nationwide companies required the full cost 'up front' and quoted a larger minimum charge before even hearing about our requirements.
Your fitter, Tom, certainly lived up to his name and you can be very proud of this employee, who on his own, completed the excellent job, keeping us informed along the way. The estimate of the work taking four days was fulfilled unlike competitors who maintain they could do it in a day!
Yours very sincerely
Mr M, in Longfield, Kent Back to top
Mobility Shower Room - November 2014
We are delighted with our shower room installation, carried out by you in September. It has been used most days and makes our lives a lot easier.
I would happily recommend Paul who did the installation. He worked well, was very clean and cleared up each evening. He was easy to have around the house, did not waste time chatting and was very willing to do a few extra jobs i.e. hanging new cabinet and toilet roll holder.
We are extremely happy with the standard of work, and the way it was carried out.
Mr & Mrs L, in Ashford, Kent
Easy Access Shower Tray and Screens - October 2014
I am writing to congratulate your Company and the very pleasant Tony who fitted our shower. He is a credit to you. He took great care to protect our carpets and wood flooring, carried out the work in a very efficient manner advising me of the steps he was taking along the way.
We are delighted with the shower, it's so much easier than the bath for us to use, especially my husband who has health problems.
Thank you again. I will (and have) recommended Nightingale Bathrooms to anyone who is thinking of changing to a shower (with very low step), it's excellent.
Mrs T, in Allington, Maidstone, Kent Back to top
Mrs T also wrote: We were delighted with the initial plan of the work to be carried out and it was done with care and beyond our expectations, so easy for my husband (and all of us) to use.
Accessible Shower - September 2014
I would like to say thank you for a fast and efficient service for installing my walk in shower and removing the bath.
The fitter was very polite and worked hard. The job was finished very promptly and it was all left nice and clean and tidy. I would recommend Nightingale Bathrooms. A very fast service and all back to normal with little fuss.
Mrs S, in Allington, Maidstone, Kent
Shower Adaptation - September 2014
Excellent work at a reasonable price, did all I asked for and more. Could not find anything to moan about - 10 out of 10.
Mrs G, in Longfield, Kent Back to top
Wet Room Adaptation - August 2014
I am writing to express my appriciation of the work that your bathroom fitter, Tony, performed for me when creating a wet room at my home.
I am no expert in these matters, which is why I employed your services, but it became obvious, even to me, that the job was more complicated that it had first appeared.
Tony took the difficulties in his stride, identified the best way to approach the job, then worked like a Trojan to complete it.
He was quiet, tidy and extremely helpful and co-operative.
In view of his performance, I will have no hesitation in recommending your company to friends and colleagues.
Please pass on my thanks to him.
Mr J, in Rochester, Kent
Walk-in Bath - August 2014
Dear Mr Nightingale
I want to take this opportunity to let you know how pleased I am with the new bathroom. Our fitter, Steve, was a considerate young man who explained as he went along. He worked very hard and his work was of a high standard, as was the quality of products. He was punctual and he made as little mess as possible and cleared up at the end of each day. It was with great difficulty that the specialist bath was brought into the house and taken upstairs but somehow Steve managed it and didn't cause any damage to other decorations.
I am very pleased to have found your company and would recommend your for your professionalism, workmanship and considerate approach.
Mrs S, in Orpington, Kent Back to top
Mobility Bathroom - August 2014
I would like to let you know that I was very impressed by your fitter, Paul. As well as being a delightful personality he was a skilful and hard-working person and a pleasure to have in the house.
I am pleased with the look of the shower and I am well on the way to putting in some decorative features.
Mr H, in Faversham, Kent
Walk-in Shower - July 2014
Now that my walk-in shower is installed and in action, I am writing to show my appreciation of the whole procedure.
From Mark (the Surveyor) to Paul (the fitter) and Paula in the Dover office, it has all gone perfectly!
For an older lady this has been such a relief and the result is fabulous for my use. My family will be so relieved to know that their mum is well catered for!
Many thanks to all the team. Paul was so attentive to my needs and involved me in various decisions. I would recommend your company and am so pleased that I saw your advert in my local paper.
Mrs W, in Deal, Kent Back to top
Wet Room - July 2014
Dear Sir or Madam,
Having just had a wet room installed by yourselves, I would be more than happy to recommend Nightingale Bathrooms to carry out any work with confidence to any of my family or friends.
From the start, including the survey and quote for the job in hand, to the last day of completion, I was very impressed with the professionalism and individual attention both my mother and I received.
The fitter was prompt, very hard working, clean and tidy. I found him approachable and he was keen to involve me in the positioning of the safety features and made appropriate suggestions, which overall enhanced the whole upheaval of having any room in the house pulled apart.
Thank you so much to you all
Mrs B, in Sittingbourne, Kent
Walk In Shower - July 2014
So refreshing to deal with Paula - positive attitude, friendly, helpful and does what she says - so important. A big thank you to her.
Also, a big thank you to Tony, an exemplary worker - flexible, thorough and thoughtful.
A good experience all round.
Mrs L, in Faversham, Kent Back to top
Shower Adaptation - July 2014
We would just like to say a big thank you to Nightingale Bathrooms for a great job changing our bathroom.
The installation by Tom, the fitter, was excellent. He was very polite, told us everything he was doing, cleared all the mess away and did an excellent job.
I would recommend Nightingale Bathrooms to family, friends and anyone.
Mr and Mrs M, in Maidstone, Kent
Wet Room - July 2014
We are delighted with our new shower / wet room and would particularly like to commend Tony. He was competent and obliging and a pleasure to have around.
With thanks to you all
Mrs K, in Faversham, Kent Back to top
Shower Adaptation - July 2014
I am writing to tell you that I am highly delighted with the bathroom sink and walk in shower that you put in.
What a good job done. The fitter Tom, was polite, always on time and knew his job. He was a clean and tidy worker. A very nice man.
Thank you for a lovely bathroom
Mrs W, in Erith, Kent
Mobility Shower Room - July 2014
To whom it may concern :-
I am thoroughly delighted with my new shower and life is so much easier now. I am very happy to recommend Steve who fitted it for me, he is a really nice chap, very helpful and cheerful, prompt and tidy and full of good advice. He has done an excellent job!
Mrs D-S, in Maidstone, Kent Back to top
Wet Room - June 2014
We were very impressed with the whole operation from design to finish (bathroom converted to a wet room). Tom, the fitter, was very professional in his work methods and must be praised for his cheery, polite and caring attitude.
Mr P, in Tonbridge, Kent
Walk-in Shower Installation - June 2014
Very pleased with the fitter, Tom. He was punctual, friendly and worked non-stop. He was a very clean worker and left everything very tidy. Could not have asked for a better fitter.
Mrs M, in Castle Mayne, Basildon Back to top
Shower Adaptation - June 2014
Lovely, brilliant, wonderful.
What a good job done, my friends all came around to see my lovely bathroom and now they all want one. I would like to say a big thank you for the work you have done.
Mrs W, in Bexleyheath
Bathroom Adaptation - June 2014
Excellent service, delighted with the result. Tony, the fitter, was fantastic. The small teething problem after completion was put right the following day.
Would certainly recommend you.
Mrs H, in Woodchurch, Ashford Back to top
Level Access Shower - June 2014
Dear Paula & Mark
I am more than happy with my new bathroom. And Tony has been absolutely brilliant, both in his skill and workmanship, and by being so helpful and considerate.
Mrs L, in Tonbridge, Kent
Walk-in Shower - May 2014
Your company recently supplied and fitted a new bathroom to my property. I feel that I should write to you to express my entire satisfaction with all aspects of the work.
Tom, who fitted the bathroom on your behalf, was friendly, helpful and polite. He worked conscientiously, and the standard of his workmanship was first class. I couldn't be more pleased with the end result.
I would have no hesitation in recommending you to others.
Mrs E, in Sittingbourne, Kent Back to top
Wet Room - May 2014
I would just like to express my sincere thanks for installing such a lovely Bathroom.
My husband is disabled so it is equipped especially with him in mind to make showering easier and Mark was excellent in his knowledge of disabled products that can be used in a Wet Room. The flooring is excellent as it is completely non-slip and the whole Wet Room is so easy to clean due to the great wall panelling!!!
I would especially like to take this opportunity to thank the fitter, Paul, who travelled from Whitstable each day. Such a nice person to have working in the house, always courteous, very clean and tidy and respectful of our needs. So nice to have a workman that actually turned up on time each day so you knew exactly where you were. Paul always explained what he was doing and if we weren't happy with anything he was very accommodating to change things.
Overall I would not hesitate in recommending Nightingale Bathrooms to any future customers.
Mrs D, in Rochester, Kent
Wet Room Installation - May 2014
I am writing to tell you how pleased we are with our wet room installation. It is beyond our expectations, and Steve the fitter has done an excellent job (110%).
We cannot fault any of it at all. Steve kept us informed at every stage throughout, checking that everything was okay with us.
He cleaned and tidied up every day when he'd finished, and it seemed he took a great pride in his work.
We would certainly recommend Nightingales, and if we require further work, we will have no hesitation in contacting you.
Thank you so much
Mr & Mrs C, in Maidstone, Kent Back to top
Shower Adaptation - April 2014
We would like to say how delighted we are with our new bathroom that Steve fitted for us.
The standard of work is exceptional and the result far exceeded our expectations. We can't praise Steve highly enough who did an absolutely exceptional job.
We would certainly recommend Nightingales to family/friends.
Mrs C, in Chatham, Kent
Wet Room Installation - April 2014
To Nightingale Bathrooms
Thank you for the letter regarding the shower fitting. I am pleased with the work carried out and found the young man who did the work very efficient and considerate, nice to have him around. Left everything neat and tidy.
Mrs L, in Lordswood, Kent Back to top
Low Level Quadrant Shower - April 2014
Message for Paula:-
Mrs H rang. She wanted you to know how pleased she is with the bathroom and she could not praise Tom enough. She said he was wonderful and very professional. He cleaned up every night and she just could not say enough good things about him and his work.
A very big thank you!
Mrs H, in Croydon, Surrey
Shower Out Shower In - March 2014
Thank you for your letter 21st March and as requested we enclose the completed questionnaire.
We are also very happy to enclose this letter of recommendation as we are extremely happy with our new shower and felt the installation went very smoothly and the fitter was a very tidy and efficient gentleman.
We would have no hesitation in recommending your company for such work in the future.
Mr & Mrs B, in Stanford-le-Hope, Essex Back to top
Bath Out Shower In - March 2014
Dear Mr & Mrs Nightingale
Just to let you know we are very happy with the shower, especially me with this dratted allergy all over me! Paul was great, we liked him a lot, a very pleasant guy.
We hope you do well with your business and send you best wishes.
Mr & Mrs F, in West Malling, Kent
Walk-in Shower - March 2014
On behalf of my parents I would like to thank your first class company for removing the bath and installing the walk-in shower at their home in Coxheath. From the very first phone call enquiring about your service, to the completion of the installation we can't praise you enough.
When Mark first visited he advised on the best approach and this has turned out to be perfect. We were kept up to date with phone calls whilst waiting for the work to commence and the installation actually commenced during the week that we had been promised. Tony the fitter did such a good job that the bathroom doesn't look as if it has been disturbed at all and everyone who has seen it has commented on what a good job has been done, even members of the Palliative Care Nursing Team who visit Mum at home. An added bonus was that extra care was taken to protect carpets, etc. and when Tony and the electrician had finished you would never know that such a major job had been done in the house.
We would have no hesitation at all in recommending your services to anyone who needed this kind of work carried out.
Mrs N, in Coxheath, Kent Back to top
Wet Room - February 2014
I was very impressed with the standard of workmanship supplied by your company and your fitter, I will have no hesitation in asking your company to quote for any more works.
Mr C, in Ashford, Kent
Walk-in Shower Installation - February 2014
The Fitter you sent to us was Tony, very good timing and very clean. Well done, keep it up, good luck and God bless you in your future.
Mr & Mrs D, in Rainham, Kent Back to top
Easy Access Shower Installation - January 2014
We are both very pleased with the workmanship and the finished product. Paul, the fitter, was very good and helpful and we would recommend your company to friends and other residents.
Mrs J, in Gravesend, Kent
Shower Door Replacement - January 2014
I was very impressed with the quality of work done and with the attitude of and help from your staff. I have subsequently recommended you to others requiring work of a similar nature.
Mr L, in Kings Hill, Kent Back to top
Wet Room - January 2014
We were very happy and satisfied with our wet room, which was supplied and fitted by Nightingale Bathrooms, from start to finish. We were very happy with the price, but what made it all was our fitter Steve, nothing was any problem for him. He kept our home very tidy throughout the work, he cleaned up so we were able to use the bathroom at nightimes when he left, a very polite man who treated our home and us with respect.
PS I would willingly recommend Nightingale Bathrooms.
Mr & Mrs J, in Maldon, Essex
Bath Out Shower In - January 2014
I am writing on behalf of my mother who has asked that I thank you and your team for the support given during the installation of her new walk-in shower. The fitter, Steve was efficient and respectful towards Mum and she felt comfortable having him around. She also said that he made the situation where she still needed to frequently access the bathroom facilities much less of an embarrassing experience. Steve kept the area clean and tidy at all times and was very good at informing Mum and us of his progress and the proposed schedule for the work. The quality of his work was also exceptional and Mum is extremely pleased with the end result.
We would all like to thank Steve for his hard work and his patience as well as his caring attitude to an elderly client.
Mrs E, in Sittingbourne, Kent Back to top
Wet Room - December 2013
I am writing to say how pleased I am with the adaptation of my bathroom. The wet room looks impressive and I am delighted with the colour and finishes as advised by Mark.
I particularly wished to draw attention to Steve and thank him for making the whole process comfortable. That might seem like a strange word to use in what could be a stressful situation but his quiet manner combined with his first class workmanship and attention to detail certainly made the situation easier.
So thank you again especially to Steve.
Best wishes to you all for Christmas and the New Year.
Miss B, in Rochester, Kent
Walk-in Shower - December 2013
Just a little note to tell you how absolutely thrilled we are with our new walk-in shower. Tony has transformed an old cupboard into a wonderful space for Mr B to be safe in. We cannot praise his work highly enough - it's the best room in the house! Please thank him once again and we recommend you and your company for the professional way you handled the whole project.
Best wishes for 2014
Mr & Mrs B, in Sidcup, Kent Back to top
Wet Room - November 2013
On behalf of the home management team and our residents, I would like to thank you and your staff for a fantastic job well done.
There was minimal upheaval, none of our residents were affected by the comings and goings. It was all implemented in a respectful way and our residents will most certainly benefit.
We are all looking forward to the start of the next one.
Manager - Residential Care Home, in Sevenoaks, Kent
Wet Room - November 2013
Nightingale Bathrooms (fitter Paul) did an excellent job of converting my bathroom to a wet room.
Mr B, in Tenterden, Kent Back to top
Easy Access Shower - October 2013
Tony is to be highly commended for his work ethic, timekeeping and many skills. The end result is a beautiful bathroom.
Mrs K, in Gravesend, Kent
Wet Floor Adaptation - October 2013
Everything done and dusted at number 83. Many thanks to Tony (who did all the work) and all of you at Nightingale Bathrooms - the renovation is a massive improvement on what was there before and it will make Dad's life much easier - and also that of their Age Concern cleaner. As I say the new wet room is much better than the old one - and particularly given that Tony discovered all sorts of damp problems on one wall, which he sorted out.
Mr C, in Cranbrook Back to top
Wet Room Installation - October 2013
My wife and I are both delighted with our new wet room. Paul, who carried out the work, did this in a professional and courteous manner. It has made a great difference to the quality of life for my wife.
Mr J, in Broadstairs
Wet Room - October 2013
We were delighted to receive this from our customer:-
Letter of Recommendation
We chose Nightingale Bathrooms on recommendation. Having a bathroom installation can be stressful - especially when it is a wet room for use by somebody living with disability. If you choose this company for your bathroom installation there will be no cause for concern as the fitters will be very efficient, the quality of the installation of the highest standard and there will be no mess!
We are grateful for the bathroom we now have and whole heartedly recommend a premier company with very reasonable pricing and gold star service.
Our customer also wrote this:-
The consideration to our needs in fitting the wet room, from the exact positioning of the grab rails for my disabled wife to the leaving his mobile telephone number on completion in case we needed anything after using the shower for the first time, was exceptional. It exemplified the quality of the service provided consistently by your fitter.
Mr & Mrs W, in Whitstable Back to top
Wet Room & Bath Installation - September 2013
The work was above anything that I could think of. Great guys.
I have also accepted a photo shoot to go in a magazine which reaches 3-4 million readers.
Mr J, in Gillingham
Raised Height W.C. Adaptation - August 2013
Fitter did an excellent job and he was very courteous and professional.
I would have no hesitation in recommending Nightingale Bathrooms.
Fitter worked very neatly and tidied up.
Mrs L, in Paddock Wood Back to top
Bath Out Shower In - August 2013
Very pleased with the whole process from quote to completion. All staff were very helpful, informative and most importantly, honest - no sales promotion, just open facts. The work was completed as promised and with less noise and disruption than expected. The final product more than meets expectations.
Thank you all very much.
Mrs F, in Rainham
Shower Adaptation - July 2013
Dear Mark and Paula
You recently installed and refurbished our bathroom and we would just like to tell you we are absolutely over the moon with the final outcome - far better than we had visualised and just so practical for our use as we both suffer with mobility problems and this is so ideal for us.
We would also mention, that Steve who carried out the work on his own, worked like a Trojan the whole time - he was always pleasant, discussed any slight issues with us, very polite and left the room extremely tidy every day, which was a blessing, as we had to use the toilet. It was a pleasure having him working for us and he is a definite asset to your business.
We will certainly recommend your company whenever we get the opportunity.
Mr & Mrs S, in Maidstone Back to top
Level Access Shower Adaptation - June 2013
I couldn't be more pleased with the work carried out installing my shower unit. I would not hesitate to recommend anybody to contact you. Your man was most helpful explaining things to me.
Mrs T, in Chestfield
Bath Out Shower In - June 2013
I just wanted to say I am very pleased with the completed work of conversion from bathroom to shower room carried out by Nightingale Bathrooms. Steve was the fitter who I was told would be carrying out the work at my house. Throughout the 4 days Steve was working I was very confident to be in or out and have no concerns about what was happening. Steve was efficient, courteous and considerate. He listened to my questions and concerns, and gave me necessary reassurances. His standard of work is high and he's attentive to minor details. He should have a right to be proud of his work and its completion.
Mrs F, in Maidstone Back to top
Shower Room Installation - June 2013
We all want to thank you for the lovely job on Mrs S's new bathroom. Tony the fitter was a delight to work with. His work is of high quality and he was friendly and considerate. Mrs S loves the shower and it has returned some of her lost independence.
Once again thank you.
Mr C, in Thames Ditton, Surrey
Bath Out Shower In Adaptation - May 2013
I would normally obtain three quotes for any alterations that I do to my bungalow but following the visit of the Nightingale Bathrooms representative I cancelled the other appointments I had made and went with this Company for the following reasons:
The representative listened to what I required, answered all my questions, agreed that he could meet my requirements and then proceeded to explain in simple detail how he would meet those requirements and the materials that he would use.
Having accepted his proposal he proceeded to take all the necessary measurements and then outlined a detailed plan on how this would be accomplished, the time it would take and a possible starting date.
He then sat down with us and worked out the overall costs for the complete work including all materials. Following which he explained all of the discounts we could receive for various conditions, some of which we were not aware of. This enabled us to reduce the overall costs quite considerable. The representative then left promising to give a firm start date within days.
The start date was brought forward at our request and the fitter turned up at the prescribed time, worked extremely hard finishing the work on time and in very good order. He was extremely polite and courteous, a very clean worker and ensured that we were fully satisfied before leaving. We felt so comfortable with him in the house that we were able to leave him alone whilst we were out for the day.
Overall it was a very good experience and I would certainly use Nightingales again and would highly recommend them to my relatives and friends.
Mr W, in Rochester Back to top
Walk in Shower Adaptation - May 2013
My fitter 'Paul' was very polite. He did a first class job. Thank you all for your consideration during the works.
Mrs Y, in Larkfield, Kent
Bathroom to Shower Room Conversion - April 2013
We were very pleased with the bathroom installation, in fact, the overall result far exceeded our expectations. The high class finish was, no doubt, due to the expert and competent manner your fitter tackled the job. We commend him for a task well done. Should the occasion arise, we will be pleased to recommend Nightingale Bathrooms to any prospective customer.
Mr & Mrs E, in Lordswood, Chatham Back to top
Walk in Shower - April 2013
Excellent service by your installation man.
Mr & Mrs G, in Westgate-on-Sea, Kent
Walk in Shower (Bath Out Shower In) - March 2013
We have just had a walk in shower unit installed by you. We feel we must let you know just how great our bathroom now looks. The work carried out by your fitter Steve was excellent and, we wouldn't hesitate to recommend you to anyone. Thank you.
Mr & Mrs H, in Canterbury, Kent Back to top
Wet Room Conversion - November 2012
I am writing to express our sincere thanks for the outstanding quality of the bathroom installation recently completed for our disabled daughter.
The whole process from the first visit to discuss possibilities through to the provision of the estimate of costs was helpful, informative and very efficient, helped by the thorough knowledge of the range of specialist materials and fittings available to meet our daughter's needs. The detailed estimate of the cost of works was also most helpful.
The fitting of the bathroom was completed to a very high standard and the attention to detail shown by the fitter was of the highest order. The completed bathroom meets all of our daughter's needs and provides addition to her living accommodation.
I would be very happy to recommend your services to others safe in the knowledge that your company provides a super professional service and a bathroom which displays the high quality of your workmanship.
Thank you so much for your outstanding service.
Mr & Mrs S, in Gillingham, Kent
Wet Room Conversion - October 2012
I recently had work carried out on my bathroom, it was refurbished into a wet room and I had a window fitted as well. I am writing to express my gratitude at a job well done. I found the work to be of the highest standard and it was a pleasure to deal with you and your staff, notably Steve who was a very nice man indeed.
Additionally, I would like to apologise for the several times I called about a "leak", it turns out it was just condensation.
Thank you once again.
Mrs H, in Gillingham, Kent Back to top